Volkswagen of Fort Myers
Fort Myers, FL
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Bought a 2008 Passat for 3000 in January. In July I took it here for stalling. 600 bucks for a vacuum hose. The day I picked up the car it stalled again before I even got out of the parkin In July I took it here for stalling. 600 bucks for a vacuum hose. The day I picked up the car it stalled again before I even got out of the parking lot. Engine light came on. Brought it right back. next day they said it was the timing chain and gave me a THREE THOUSAND dollar estimate. That was what I paid for the car itself! I wrote to manager Stephanie Correra to ask for consideration for the $612 I spent for the first useless repair. She did not even have the courtesy to answer. I am old and disabled and live on SS. I could not afford the repair. SO I decided to try selling online before giving it to a junk dealer. A man purchased it from me for 1500 bucks. He was a mechanic, and 4 days later he told me it did NOT need a timing chain, only a sensor. He has the car back on the road, driving fine for less than 300 bucks! I am heartbroken and without transportation now. More
This was by far one of the best car buying experiences. Our salesman Eric B. Was helpful, patient, and informative. There were no hidden fees or surprise up charges that have become common with car dealers Our salesman Eric B. Was helpful, patient, and informative. There were no hidden fees or surprise up charges that have become common with car dealers. I highly recommend VW of Ft Myers. More
It took nearly a month to get my appointment for service. The day before I had still not received my reminder text or email so I had to call them to make sure I still had one. I am hoping my service appointm The day before I had still not received my reminder text or email so I had to call them to make sure I still had one. I am hoping my service appointment goes better than what has transpired so far but frankly my hopes are not so high More
Joe D in sales was awesome! Very friendly, took good care of us, he followed up after the sale to see how we liked the car. Excellent representation of VW. Would have given 5 s Very friendly, took good care of us, he followed up after the sale to see how we liked the car. Excellent representation of VW. Would have given 5 stars but when we 1st called in we spoke with DonsaI, we made an appt to look at a certain car. We wanted to make sure it was there since my husband was leaving work to go there. He 1st said ok then called later and said he would not be here but would let his manager know we were coming and will have someone set up to take care of us. When we arrived, they knew nothing about it, he never told anyone we were coming and thankfully the car was still there. They would have lost a sale if that car was not there when we arrived. More
It was a great experience. Quick and easy, great customer service. Cameron did a great job! Will definitely be returning for our next vehicle. Quick and easy, great customer service. Cameron did a great job! Will definitely be returning for our next vehicle. More
Awesome Crew, , Honestly is their trademark! !! They went out of the way to make sure we understood the Vehicle that we wanted to purchase !! They went out of the way to make sure we understood the Vehicle that we wanted to purchase More