Volkswagen of Fallston - Service Center

It's a great place for servicing your car. The staff show a high level of professionalism The staff show a high level of professionalism More

Leama service manager is great with good customer skills. He is honest and caring.Very warm n inviting atmosphere. skills. He is honest and caring.Very warm n inviting atmosphere. More

Your customer service people were there on time and pleasant and showing good customer service skills. pleasant and showing good customer service skills. More

Had a great experience at Fallston VW! My service advisor was professional, helpful, and kept me informed throughout the visit. The service was efficient, and everything was handled smooth My service advisor was professional, helpful, and kept me informed throughout the visit. The service was efficient, and everything was handled smoothly. Highly recommend More

Renovated service area was well designed and efficient, waiting area was clean with ample seating. Snack baskets were empty but there were plenty of beverages. Wait time for service being performed was rea waiting area was clean with ample seating. Snack baskets were empty but there were plenty of beverages. Wait time for service being performed was reasonable. Multipoint inspection highlighting areas of concern is very helpful in planning for future visits and expenses. Electronic delivery of info by text and email could be intimidating to some. More

Great experience in service. They carried a tire in stock that many other dealers do not carry. When I called to make the appointment and confirm the tire was there, the servic They carried a tire in stock that many other dealers do not carry. When I called to make the appointment and confirm the tire was there, the service department took the tire to put their hands on the tire to ensure it was at the dealership. More

Service department lacks efficiency. I had a vehicle there for almost three weeks for a n issue and the service advisor kept giving me excuse after excuse on why the vehicle wasn’t ready I had a vehicle there for almost three weeks for a n issue and the service advisor kept giving me excuse after excuse on why the vehicle wasn’t ready when it was supposed to be… I waited an additional week and a half More

Very efficient and great communication! They sent emails and kept me in the loop! Will go back! They sent emails and kept me in the loop! Will go back! More

Very good management I enjoy every second I spend in the lobby when I visit. lobby when I visit. More

Quick efficient service xxxx xxx xxxx xxxx. Xxx. Xxxx. Xxxx. Xxx. Xxx. Xxx. Xxx. Xxx. Xxx. Xxxx. Xxxx. Xxx. Xxx. Xxx. Xxx. Xxx. More