Back

Volkswagen of Fallston - Service Center

Fallston, MD

4.4
43 Reviews

43 Reviews of Volkswagen of Fallston - Service Center

Sort by
April 12, 2025

They always take care of me. Mike customer service skills are Amazing! He answers any and all of your questions. He doesn't make you feel like you're bothering him, very patient More

by Ms Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 15, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 10, 2025

My car is always taken care of here. Service staff is amazing! Thank you so much! More

by kaldria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Apr 14, 2025 -

Volkswagen of Fallston responded

Kaldria, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

I like the fact that I don't have to have an appointment to be able to service my car here. Excellent customer service. More

by Dok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
Apr 07, 2025 -

Volkswagen of Fallston responded

Dok, we really appreciate your positive review! We look forward to your next visit! Take care!

April 04, 2025

We took our Jetta in for an oil change and tire rotation. It was taken in on time and completed quickly. I really appreciated the video of the multipoint inspection showing the different checkpoints and the More

by JOHN.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
Apr 09, 2025 -

Volkswagen of Fallston responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

More like an audi dealership than a vw dealership. Great service and nice facilities. They do customer service right! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 26, 2025 -

Volkswagen of Fallston responded

Jay, we really appreciate your positive review! We look forward to your next visit! Take care!

March 04, 2025

This service was good and they responded well and I have no problem returning for more work More

by melvinkindell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bell
Mar 09, 2025 -

Volkswagen of Fallston responded

Melvin, we really appreciate your positive review! We hope to see you soon!

March 01, 2025

Solid quick oil change service. Prices were competitive and my car is running great following the visit. More

by peterost7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Mendoza
Mar 06, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

Mar 07, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

February 27, 2025

It's a great place for servicing your car. The staff show a high level of professionalism More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 28, 2025 -

Volkswagen of Fallston responded

Dave, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2025

Leama service manager is great with good customer skills. He is honest and caring.Very warm n inviting atmosphere. More

by Marcellaoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
Feb 26, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 14, 2025

Your customer service people were there on time and pleasant and showing good customer service skills. More

by Perkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lee
Feb 19, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

1
...