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Volkswagen of Fallston - Service Center

Fallston, MD

4.3
40 Reviews

41 Reviews of Volkswagen of Fallston - Service Center

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April 04, 2025

I like the fact that I don't have to have an appointment to be able to service my car here. Excellent customer service. More

by Dok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
Report | Print
April 04, 2025

We took our Jetta in for an oil change and tire rotation. It was taken in on time and completed quickly. I really appreciated the video of the multipoint inspection showing the different checkpoints and the More

by JOHN.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
Report | Print
March 21, 2025

More like an audi dealership than a vw dealership. Great service and nice facilities. They do customer service right! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 26, 2025 -

Volkswagen of Fallston responded

Jay, we really appreciate your positive review! We look forward to your next visit! Take care!

March 04, 2025

This service was good and they responded well and I have no problem returning for more work More

by melvinkindell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bell
Report | Print
Mar 09, 2025 -

Volkswagen of Fallston responded

Melvin, we really appreciate your positive review! We hope to see you soon!

March 01, 2025

Solid quick oil change service. Prices were competitive and my car is running great following the visit. More

by peterost7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Mendoza
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Mar 06, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

Mar 07, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

February 27, 2025

It's a great place for servicing your car. The staff show a high level of professionalism More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Feb 28, 2025 -

Volkswagen of Fallston responded

Dave, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2025

Leama service manager is great with good customer skills. He is honest and caring.Very warm n inviting atmosphere. More

by Marcellaoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
Report | Print
Feb 26, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 14, 2025

Your customer service people were there on time and pleasant and showing good customer service skills. More

by Perkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lee
Report | Print
Feb 19, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 12, 2025

Had a great experience at Fallston VW! My service advisor was professional, helpful, and kept me informed throughout the visit. The service was efficient, and everything was handled smooth More

by shalvorsen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam (William) Hash
Report | Print
Feb 18, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

Feb 20, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

February 02, 2025

Renovated service area was well designed and efficient, waiting area was clean with ample seating. Snack baskets were empty but there were plenty of beverages. Wait time for service being performed was rea More

by Kidjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Feb 07, 2025 -

Volkswagen of Fallston responded

Hi, we are so pleased you enjoyed your visit to Volkswagen of Fallston! Please don't hesitate to reach out if there's anything additional we can do for you.

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