Volkswagen of Fairfield - Service Center
Fairfield, CA
11 Reviews of Volkswagen of Fairfield - Service Center
terrible service and abuse of consumer charges, absolute despotism towards customers and racism when being treated despotism towards customers and racism when being treated More
Great service thank you! Every one was so friendly, the car was cleaned, the video was so awesome! Every one was so friendly, the car was cleaned, the video was so awesome! More
Everyone was very polite and helpful I look forward to brining my vehicle back into service. brining my vehicle back into service. More
This is the second time they sent me a review and I’m even more disappointed than before I have had my car since July 3 and st least 5 of those days trying to fix it the check engine light came on the fi even more disappointed than before I have had my car since July 3 and st least 5 of those days trying to fix it the check engine light came on the first day I had it and now the car is parked and can’t drive it because it’s not getting enough power because the part they replaced is still broken this was the worst first time car buying experience I ever had I should have gave the car back the second time I came in when I had the chance but was told everything was ok what a lie so now if they do fix it are there going to be engine issues because of being driven while the map sensor need to be replaced I will never feel comfortable driving the car this is absolutely horrible I’m tired of reaching out I pray they make this situation right because this is not ok More
Very friendly and helpful and clean, the service team is very helpful. They had a car clean when I came back to pickup the car. very helpful. They had a car clean when I came back to pickup the car. More
Quick and fast. And was very knowledgeable. I’ll recommend this dealer for sure 10 out of 10! And was very knowledgeable. I’ll recommend this dealer for sure 10 out of 10! More
Very Happy with my first New VW of Fairfield Service experience. Service Team was there to answer all questions I had (in person and via text). Tech who serviced my vehicle and recorded a video detailin experience. Service Team was there to answer all questions I had (in person and via text). Tech who serviced my vehicle and recorded a video detailing the work that was done and noted results for various items checked. 30K Mile Service at a fair price. Friendly people. More
Honestly, I am extremely upset over my purchase. I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check en I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check engine light turned on after I bought the car and drove 20 miles and the tire pressure light is on. Also, this was by far the worst experience for it being the first time I bought a car off the lot I would’ve had better luck going to an auction More
The customer service we received was excellent. Corri and the technician whom worked on our vehicle insured we were taken care of. We will definitely return to have our car serviced in Fairfield. Corri and the technician whom worked on our vehicle insured we were taken care of. We will definitely return to have our car serviced in Fairfield. More