Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Fairfield
Fairfield, CA
67 Reviews
Volkswagen of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 67 reviews
July 25, 2023
Honestly, I am extremely upset over my purchase. I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check en I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check engine light turned on after I bought the car and drove 20 miles and the tire pressure light is on. Also, this was by far the worst experience for it being the first time I bought a car off the lot I would’ve had better luck going to an auction More
by mjh707
Verified Customer
July 22, 2023
Mike was great. Patient. Knowledgeable without making stuff up that he didn’t know about. When we didn’t originally make our purchase at FVW, Mike didn’t make it Patient. Knowledgeable without making stuff up that he didn’t know about. When we didn’t originally make our purchase at FVW, Mike didn’t make it a bitter walk-away. After a week he followed up with us and his timing was good since our first purchase didn’t work out and we were glad to follow through again with Mike for our final purchase. I would say that his non aggressive attitude made such a difference to us in our final decision to purchase. More
by statikjack
Employees Worked With
July 18, 2023
I am truly happy with my experience. Candy and the team did an amazing job. Candy was very informative on my vehicle and was able to answer all of my questions . Tell this day i can tex Candy and the team did an amazing job. Candy was very informative on my vehicle and was able to answer all of my questions . Tell this day i can text her with more questions, and she responds right away . We had to order mats for my car, and she continues to update me. I will definitely refer my family and friends to Faifield VW . More
by Ileflynn75
July 14, 2023
Had a very nice buying experience with the warm sales team at Volkswagen. Would recommend. team at Volkswagen. Would recommend. More
by annmckenna
July 10, 2023
The customer service we received was excellent. Corri and the technician whom worked on our vehicle insured we were taken care of. We will definitely return to have our car serviced in Fairfield. Corri and the technician whom worked on our vehicle insured we were taken care of. We will definitely return to have our car serviced in Fairfield. More
by ann14
July 10, 2023
Everyone is attentive and nice Warm and welcoming Easy to work with as well Great service to work with as well Great service More
by shadow407
June 25, 2023
Brand new dealer. Great vibe. Nice people. Kenneth Schroeder was super nice, very transparent, no BS. He would try his best to have you in and out of the dealer in no Great vibe. Nice people. Kenneth Schroeder was super nice, very transparent, no BS. He would try his best to have you in and out of the dealer in no time. Would do business again here. More
by hoangkenny2005
