Volkswagen of Eau Claire - Service Center

Everything went well…no issues and advised items requiring attention next service. Nice folks to deal with requiring attention next service. Nice folks to deal with More

Tyler was 5 stars, fixing minor things that where not done when the vehicle was prepped for us at time of pickup when we purchased it. done when the vehicle was prepped for us at time of pickup when we purchased it. More

Very helpful and very friendly. Gave us a loaner car even though we never told him in advance that we would need one. Thank you again. Gave us a loaner car even though we never told him in advance that we would need one. Thank you again. More

Jackson Bush was amazing! !! He's personable, trustworthy, reliable, professional and communicates extremely well via text and over the phone. From beginning to end my entire e !! He's personable, trustworthy, reliable, professional and communicates extremely well via text and over the phone. From beginning to end my entire experience with him was awesome. I strongly recommend Jackson to anyone looking to purchase a vehicle from Eau Claire!!! More

Very unhappy with my last visit for service. Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in for work. It had sat out in your lot all night in cold temps so I am not surprised. I said no thank you and took to another place to have the battery tested. The battery is perfectly fine. Ken Vance said I needed an unnecessary $650 battery. (the place that tested battery would of replaced it if necessary for $350) Ken Vance said I needed to other things done as well but after the battery situation i have zero trust in your credibility. This will be my last time using your dealership for anything sales or service related. More

Tyler is such a personable and approachable service manager. He looked up an issue that he wasn’t sure about and got back to me before I left from my visit.He answered my questions thoroughly and it wa manager. He looked up an issue that he wasn’t sure about and got back to me before I left from my visit.He answered my questions thoroughly and it was a pleasant and comprehensive interaction. I hope he is there the next time I’m in! This is a valuable employee… Worth not losing him! More

Positive experience all the way around. Work was done efficiently, communication was thorough, and estimated price was on point. Work was done efficiently, communication was thorough, and estimated price was on point. More

Always great service! Love the personal touch of the note from the tech that worked on my car. Love the personal touch of the note from the tech that worked on my car. More

Visits haven’t always been perfect, but this visit was good. They were very understanding with my work schedule, and the car appears to be running perfectly now. Generally the atmosphere this service / de good. They were very understanding with my work schedule, and the car appears to be running perfectly now. Generally the atmosphere this service / dealer projects is really pleasant, keep up the good work! More

There has been an issue with my Electrical Problems: Electrical issues, such as malfunctioning sensors, faulty wiring, or problems with the infotainment system, since I have owned the vehicle brand new. Electrical issues, such as malfunctioning sensors, faulty wiring, or problems with the infotainment system, since I have owned the vehicle brand new. The service center keeps saying they do not detect an issue but it is ongoing. More