Back

Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.6
330 Reviews

330 Reviews of Volkswagen of Eau Claire - Service Center

Sort by
May 07, 2023

Took 2 weeks to get an appointment. Was unable to drive my car for those 2 weeks. Once car was in, service was great. Problem solved in a day. More

by MCDERMIDTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
May 07, 2023

Service was great. Techs and everyone in the establishment were very friendly and helpful in all respects. Thanks More

by SBGREEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
May 05, 2023

Everything went very well today with our recall on the Honda CRV. Your service is always top notch More

by LONGLAKECABIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weinfurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I don’t recognize more than 2 people in the dealership this time! One of them being the owners daughter! My normal service advisor wasn’t there, but the gentleman that helped me was courteous and knowledg More

by PAULAINEC
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2023

We miss Susan in the Sales Dept. bought 4 cars from plan on buying 2 more this year. More

by HAHNSHIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

I like there service but was very surprised at the high charge for reprogramming my car fob. More

by anniejo2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Service is outstanding! Got me in, even though they were so busy before my trip. More

by NATALIARIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Went great. Helped me afterwards with understanding some of icons on the dash and programming questions I had More

by lharm3599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Sonnentag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with someone in repairs he was awesome , Jackson Schwartz
April 28, 2023

Jess Biebeau is great! Very knowledgeable and helpful. I was pleased with the quality and speed of the service. More

by MGREENWAY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Biebeau
April 27, 2023

Really nice guy, but he lied to my face the whole time. I came in knowing what the bank would offer for a loan on my used vehicle and i was laughed at. Then he told me the value of the vehicle is unknown. More

by 3ANDERSONJ
Service Price Transparency
Recommend Dealer
No
Employees Worked With
James Waroff
2.0
This rating includes all reviews, with more weight given to recent reviews.
...
30
...