Volkswagen of Eau Claire - Service Center

Great service and great location! Tyler was very informational. I appreciated the email and text messages updates. Tyler was very informational. I appreciated the email and text messages updates. More

As always the Crew here is professional, knowledgeable, and easy to work with. From parts to sales to service group of great people that work here highly recommend. and easy to work with. From parts to sales to service group of great people that work here highly recommend. More

They did a great job at diagnosing my vehicle. They were also very informative. I appreciated the loaner vehicle that was as nice as my vehicle that I brought in. Thanks guys!!!! They were also very informative. I appreciated the loaner vehicle that was as nice as my vehicle that I brought in. Thanks guys!!!! More

It is always a pleasant experience at VW in Eau Claire . They are very accommodating to busy lifestyles. They are very accommodating to busy lifestyles. More

I always feel confident in the service I ( and my car) receive !:) I love the maintenance videos and any questions I have are always answered! Also love the new black walls in waiting area! 😁 receive !:) I love the maintenance videos and any questions I have are always answered! Also love the new black walls in waiting area! 😁 More

I always appreciate Jon Whitman's friendliness & attentiveness to any concerns I might be having regarding our 2016 Passat! Good guy!! Also, I'm grateful to Mary, the tech, for her very diligent lab attentiveness to any concerns I might be having regarding our 2016 Passat! Good guy!! Also, I'm grateful to Mary, the tech, for her very diligent labor servicing our Passat! Finally, I always enjoy the peace & quiet over coffee in waiting room!! More

Horrible communication from the service department. Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but instead my vehicle sat outside for over a week without anything being done to it. Service person argued that it wasn’t his fault even though he said multiple times he would call me back. Issues continued from there and went on for a while after that issue. All the issues were dealership caused and could have easily been avoided. Instead 2 months of headaches. More

As always, a great experience with Audi service. Staff is friendly and knowledgeable. I asked for and received a nice loaner vehicle, a clean nearly new Q5. Excellent feedback from Mary the techn Staff is friendly and knowledgeable. I asked for and received a nice loaner vehicle, a clean nearly new Q5. Excellent feedback from Mary the technician. I love the video report.from the tech. More

Service was fast and performed correctly. Waiting area was clean, quiet and comfortable. No complaints. Waiting area was clean, quiet and comfortable. No complaints. More

Timely service began and ended as promised. Explanations clear and concise. Detailing was an added bonus Explanations clear and concise. Detailing was an added bonus More