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Volkswagen of Eau Claire - Service Center
Eau Claire, WI
330 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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330 Reviews of Volkswagen of Eau Claire - Service Center
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Verified Customer
August 10, 2023
Thank you for your timely and excellent service on my Audi wagon! As far as the technical work, in particular, I want to thank Cody, who is an immensely talented technical consultant, your top technical Audi wagon! As far as the technical work, in particular, I want to thank Cody, who is an immensely talented technical consultant, your top technical team, and your excellent service coordinators. Thank you again! More
by STROWIAB
Employees Worked With
Other Employees :
Your new service coordinator was so helpful on my visit, just like like Jon and Michelle. Drew was very helpful to patiently review my bill and payment, as I needed to drop off my loaner late in the day. Thank you!
August 08, 2023
Was quoted $750 for a repair and they did not include the diagnostic fee when speaking to me. I was under the impression I would only be paying $750 and ended up paying near $1000. diagnostic fee when speaking to me. I was under the impression I would only be paying $750 and ended up paying near $1000. More
by MAKAYLAMAL98
Employees Worked With
Unsure.
August 05, 2023
Great staff, great experience. Oil change, tire rotation, and complimentary car was completed while I waited. Oil change, tire rotation, and complimentary car was completed while I waited. More
by JOHN@AMBLUES.COM
Employees Worked With
August 03, 2023
Could not diagnose the problem definitively. Then had no availability to work on the problem for 15 days and took that long to get the initial appointment. Ugh! Then had no availability to work on the problem for 15 days and took that long to get the initial appointment. Ugh! More
by KCNYSETH
Employees Worked With
The new guy
July 05, 2023
top notch service department tho perhaps understaffed as it took a while to order needed parts and schedule installation. it took a while to order needed parts and schedule installation. More
by SWELD
Employees Worked With
July 04, 2023
Very efficient and professional. I had trust in the service I was given To my car. I had trust in the service I was given To my car. More
by debsjohnson1
Employees Worked With
July 02, 2023
Took our CRV in for recall. Told our car was condemned. Told we were on our own to find a 70 mile ride home. Totally shocked and very unprofessional. Service was very snooty to Told our car was condemned. Told we were on our own to find a 70 mile ride home. Totally shocked and very unprofessional. Service was very snooty to say the least. They could have told us ahead of time to prepare More
by gregndeb
Employees Worked With
none
