Volkswagen of Eau Claire - Service Center

When I bought my A5 in Morton Grove they told me that a manual did not come with my car. I complained to Audi in Eau Claire and they said it did come with the cars and they got Morton Grove to send me on manual did not come with my car. I complained to Audi in Eau Claire and they said it did come with the cars and they got Morton Grove to send me one. I am not computer savy and don't want to have to rely on my phone to learn about my car. I am used to looking things up in my manuals. I am appreciative that Eau Claire did this for me. I am not sure who the person in service is that managed this for me, but I do appreciate it. More

It was a great experience! Everything was completed as expected and in a timely manner. Everything was completed as expected and in a timely manner. More

Tyler handled everything very professionally from start to finish. Explained the issue and corrections made in simple terms and our car was returned to us clean and running well. We've been servicing our to finish. Explained the issue and corrections made in simple terms and our car was returned to us clean and running well. We've been servicing our vehicles here for 6 years and have never been disappointed with the decision. Keep it up. More

Excellent service. Got our vehicle in the same day. Replaced backup light quickly. Also thought the cost was reasonable. Got our vehicle in the same day. Replaced backup light quickly. Also thought the cost was reasonable. More

Great service and great people. very friendly and easy to communicate with. I am a very satisfied customer. very friendly and easy to communicate with. I am a very satisfied customer. More

Clean, prompt, professional, experince, friendly, curtious, quick, reliable. The only Volkswagon desler and shop in the area. curtious, quick, reliable. The only Volkswagon desler and shop in the area. More

They were very informative and did really good work. I got my car back in a timely manner. I got my car back in a timely manner. More

Tyler was great, smooth purchase process and the vehicle is just what we were looking for. Would definitely make the trip to Eau Claire to purchase another vehicle. is just what we were looking for. Would definitely make the trip to Eau Claire to purchase another vehicle. More

Jonathon was great! He got me in the next day after the part came in. He got me in the next day after the part came in. More

set up appointment 3 weeks in advance and drove 100 miles to appointment only to find out they didn't have parts needed to complete repair. so now after a 200 mile round trip and a whole day I have to do it to appointment only to find out they didn't have parts needed to complete repair. so now after a 200 mile round trip and a whole day I have to do it all over again! the only positive was the rip in dashboard that was caused by service tech during a recall was fixed. had 10 am appointment and didn't get car back till 5:30. total day gone sitting at dealership. More