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Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.6
330 Reviews

330 Reviews of Volkswagen of Eau Claire - Service Center

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January 07, 2024

Very professional, thorough and friendly. I was kept up to date on my vehicle with no surprises. More

by JCHOCKEYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
January 07, 2024

Great service as always. Easy and convenient, everything is well explained and gone over after the service is done! More

by DAVIDJAKE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Jonathan in service - both are great!, Jackson Schwartz
January 01, 2024

The entire service department is fantastic. Their communication is amazing and I was informed about issues my car was having. Thank you for the great customer service! More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Robertaccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Schwartz
December 30, 2023

I have always had great service ever since I bought my car here six years ago. More

by FASSLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 24, 2023

Attentive and thorough. Always explain everything and go above and beyond. I have bought 4 vehicles from Ken Vance VW and had them all serviced there. Highly recommend! More

by JENNIFEROSTERMANN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Weinfurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Got in for service and they were willing to give me and my wife a loner to go to the mall. Gave me a call when they were finished and we drove home. Did a great job on washing my car too. I'll be back. More

by GARY-HOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Tyler and James were so helpful in making my van safe again and answering any questions I had. Quick responses any time I called and had my van back to me just in time for the holiday! Will definitely r More

by DAWN1816.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, James
December 22, 2023

Upon arrival I was treated warmly , everyone was professional in handeling my questions, nice accomodations while waiting. Would recommend to other's. More

by mwerlein63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
December 11, 2023

Staff is friendly and courteous although the dealership seems to be under staffed. The building was renovated this year. More

by Bruce
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Waroff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Sonnentag
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Haas
December 10, 2023

Routine oil change and vehicle inspection was performed as part of scheduled maintenance and was performed to expected standards. More

by ROBERT.ADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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