Volkswagen of Eau Claire - Service Center

Online scheduling was easy to set up. Staff was knowledgeable and helpful ,waiting area was comfortable and clean. Staff was knowledgeable and helpful ,waiting area was comfortable and clean. More

Very efficient. , completely thorough, gave important information about future work that may car may need. , completely thorough, gave important information about future work that may car may need. More

I thought that the new decor in the hospitality portion for volkswagon customers is very institutional and cold. Also cold were the people that work there who passed through the hospitality room as not for volkswagon customers is very institutional and cold. Also cold were the people that work there who passed through the hospitality room as not one said hello. That included the sales people who passed thru or the ones I encountered as I walked thru the display rooms.. Just not cozy or inviting; no coffee or cookies, no social workers, just cold and uninviting. However, the gentleman who wrote up my work order and collected the $ was the bright spot with smiles and efficiency! He reminded my of when Joe worked there. I did not see one sales person that worked there only a few years ago; must not be very employee oriented. More

Everyone is so nice and really welcoming! I would always recommend them to anyone I know! I would always recommend them to anyone I know! More

My Audi Q5 and I are happy with the service we received for a 10k oil change and check up. for a 10k oil change and check up. More

Wonderful customer service! Thank you for everything! I really appreciate your hard work and efforts! The service performed is always top notch! Thank you for everything! I really appreciate your hard work and efforts! The service performed is always top notch! More

Went above and beyond for me. Tyler is an exceptional service advisor and will provide nothing but professional support, and help for any of your vehicle needs. One automotive usu Tyler is an exceptional service advisor and will provide nothing but professional support, and help for any of your vehicle needs. One automotive usually is more expensive than other companies however I choose to ONLY give one automotive my business because of the excellent customer service and experience with Tyler as well as the sheer amount of satisfaction that I receive when I leave this dealership every time I come there. I have been to almost every repair shop (unfortunately) in Eau Claire Including Marquart and Eau Claire ford but One Automotive is BY FAR the best. Like I mentioned earlier, one automotive is more expensive but I will pay more Everytime to receive the nothing but exceptional service and work from this company. I’m more then delighted with my experiences here especially with Tyler Haas and his fantastic service to ensuring the customers needs are met. I have been and will continue to recommend Audi Eau Claire and Ken Vance to friends and family. More

Friendly and knowledgeable made sure I got only what I needed at my service visit needed at my service visit More

This was the second time taking my car in for the same service and this time they had the service manager work on it and it was finally taken care of and fixed. service and this time they had the service manager work on it and it was finally taken care of and fixed. More

Nothing but the best service provided every time. Very helpful making sure everything is perfect. Very helpful making sure everything is perfect. More