Volkswagen of Eau Claire - Service Center

Great experience every time I bring my car in. Very concise service and explanation of the work being done and always very friendly and helpful. Thank you! Very concise service and explanation of the work being done and always very friendly and helpful. Thank you! More

The dealership is very friendly and knowledgeable! We are pleased with the service!Tyler was nice to work with! We are pleased with the service!Tyler was nice to work with! More

Outstanding customer service. They know me by name and go above and beyond to take care of us as customers. They know me by name and go above and beyond to take care of us as customers. More

Tyler was very helpful and answered all my questions. Fast service and new what was wrong. Fast service and new what was wrong. More

My service appointment was fine. I am currently waiting to see if the recall fix worked or not. I am currently waiting to see if the recall fix worked or not. More

All was good except they neglected to reset my Oil change computer reading that I had called to add to the list of things to do. computer reading that I had called to add to the list of things to do. More

Good customer service service explained what the issue was & what the cause could be why I had vehicle in was & what the cause could be why I had vehicle in More

Everyone that I worked with at Volkswagen of Eau Claire were friendly and easy to work with. They got me in for service and updated me throughout the whole process! were friendly and easy to work with. They got me in for service and updated me throughout the whole process! More

I have had many years of their service. However, I ended up waiting nearly two and a half hours to get my oil changed without any explanation. I was told this appointment would take roughly However, I ended up waiting nearly two and a half hours to get my oil changed without any explanation. I was told this appointment would take roughly one hour or so. I was incredibly patient and thanked them for the service, however, proper communication would have been appreciated given the circumstance that I waited at the dealership. Overall, I was just disappointed in the lack of communication given my patience and time spent waiting at the dealership. More

Tyler's customer service and attention to detail is outstanding. I appreciate the quality of work done on my vehicle every time I bring it in for service. outstanding. I appreciate the quality of work done on my vehicle every time I bring it in for service. More