Volkswagen of Duluth - Service Center

Volkswagen of Duluth responded

Thank you for your feedback. We're glad to hear that Dan provided great service during your visit. We apologize for the inconvenience caused by the parts not being in stock. We understand your disappointment and frustration, especially with a brand new car requiring replacements. Please know that we strive to improve our inventory and ensure such issues are minimized in the future. If there’s anything else we can assist you with or if you have further concerns, please don't hesitate to reach out. Your satisfaction is important to us. Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for your feedback! We're delighted to hear that Dan took great care of your issue. It's fantastic that he was able to get your car analyzed, parts ordered, and fixed even before your scheduled service date. We appreciate your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to contact us. Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

We’re delighted to hear about your positive experience with Dan at VW of Duluth. It’s great to know that he was attentive to your needs and responsive to your calls. We strive to accommodate our customers’ thoughts and preferences, and we’re glad Dan was able to assist you effectively. Thank you for your kind words! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

We are pleased to hear that we could take care of your needs and that you were very happy with the follow-up and overall experience. Ensuring our customers' satisfaction is our top priority, and we're glad to have met your expectations. Thank you for choosing VW of Duluth! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

We are delighted to hear that you've consistently had positive experiences with both our sales staff and service team at VW of Duluth! Providing great customer service is our top priority, and it's wonderful to know that we've met your expectations. Your feedback motivates us to continue delivering the best possible service. Thank you for being a valued customer, and we look forward to serving you again in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you are consistently pleased with our service. It's our top priority to ensure that your Beetle is in skilled hands every time it's brought in for service. We appreciate your trust in us and look forward to seeing you again. Thank you!

Volkswagen of Duluth responded

Good morning, We apologize if you felt that we were trying to take advantage of you. Our priority is to ensure your vehicle's utmost safety and performance, which is why we conduct a thorough inspection every time your vehicle is serviced. To maintain transparency, we provided a video during your visit, allowing you to see firsthand the basis for our recommendations and to help build trust. We hope to welcome you back in the future.

Volkswagen of Duluth responded

We're delighted to hear that you were satisfied with the prompt service for your car at VW of Duluth. Our team is committed to providing efficient and reliable service to ensure your vehicle is always in top shape. Thank you for choosing us, and we look forward to serving you again in the future. Your continued trust in us is greatly appreciated!

Volkswagen of Duluth responded

Thank you for sharing your feedback on your recent visit to VW of Duluth. We're pleased to hear that you found our service timely and convenient and that our team was friendly and proactive about your service reminders. Regarding your concern about the coolant level, we take such matters seriously and would like to ensure everything is in perfect order with your vehicle. Please feel free to visit us again or contact our service department so we can take a closer look and address any issues to keep your vehicle running smoothly. Your safety and satisfaction are our top priorities!

Volkswagen of Duluth responded

Thank you for your kind words and for choosing VW of Duluth! We're delighted to hear that you were pleased with the speed and efficiency of our service process, as well as the regular updates via call. Ensuring a smooth and transparent service experience is a priority for us, and we're glad we could deliver that for you. We look forward to serving you again in the future and continuing to provide excellent service. Thank you again for your feedback!