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Volkswagen of Duluth - Service Center

Hermantown, MN

4.6
425 Reviews
Call Service Center (218) 623-6951

425 Reviews of Volkswagen of Duluth - Service Center

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November 18, 2022

Way over priced on repairs. 700 for a new brake pads and in superior had it done for 400. More

by dcorey649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
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Nov 18, 2022 -

Volkswagen of Duluth responded

Thank you for bringing this to our attention. To better understand your concern and attempt to find a resolution, you can expect Rob Hakala, our Service Manager to reach out directly. We appreciate you giving us the opportunity to service your vehicle.

November 18, 2022

The dealer Diagnosed a difficult issue! My car runs better than ever! Thank you so much! More

by aaron.mclain1
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Volkswagen of Duluth responded

That is great news! Thank you for trusting the VW of Duluth service department with your vehicle.

November 08, 2022

Went in for service and left with a newer car, No regrets love the new car. sevice and sales folks were excellent. More

by neilh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
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Nov 10, 2022 -

Volkswagen of Duluth responded

Thank you for the excellent review of your experience with our sales and service teams. Congrats on the new ride!

November 07, 2022

Highly recommend Volkswagon of Duluth MN. Excellent sales team and service department. They are professional, knowlegable, curtious and offer the best customer service from a dealership in th More

by J Brown
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Volkswagen of Duluth responded

Thank you for the great review of your Volkswagen service experience at VW of Duluth! We truly appreciate your loyalty.

November 06, 2022

Every time I come into VW of Duluth and work with Dan, He is always polite/courteous and gets the job done in a timely matter. I appreciate his time and effort. More

by Noelle G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Volkswagen of Duluth responded

Noelle, thank you for providing this great feedback of your experience with Dan. Your continued support is appreciated and it's a pleasure to assist you with your Land Rover service. Have a great week.

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