Volkswagen of Duluth - Service Center

My Touareg’s turbo was leaking oil. Dan Huffman, our service advisor, was able to get it scheduled for maintenance and out the door the following week. Always happy with our experience Dan Huffman, our service advisor, was able to get it scheduled for maintenance and out the door the following week. Always happy with our experience at Volkswagen of Duluth! More

Staff was courteous . But we won't go back. Bought a used vehicle and after bringing it home, we cleaned it out and got a sackful of garbage out of the back seat area. M But we won't go back. Bought a used vehicle and after bringing it home, we cleaned it out and got a sackful of garbage out of the back seat area. Made an appointment the next week to have new tires put on and paint touch up done. The service department said they didn't know anything about paint touch up. We live 120 miles from the dealership and were not happy. Made another appointment for the paint touch up a week later. Got there and they had no appointment scheduled. Our salesman was the person setting these appointments up. More

Overall, I received great service. Nice and clean environment. Thanks to Whitney for communicating and explaining every details regarding the service done on my car. Nice and clean environment. Thanks to Whitney for communicating and explaining every details regarding the service done on my car. More

They have Friendly customer service reps in the service department - helpful and courteous. Appreciate updates during visit department - helpful and courteous. Appreciate updates during visit More

prompt and courteous service, very informative of vehicles issues when getting vehicle serviced. waiting area comfortable. vehicles issues when getting vehicle serviced. waiting area comfortable. More

Very efficient and good attention to details. The shuttle service and driver have been great and very much appreciated. Highly recommend VW of DUluth. The shuttle service and driver have been great and very much appreciated. Highly recommend VW of DUluth. More

Very accommodating Prompt service. Absolutely no complaints. Extremely satisfied. My service person was helpful and friendly. Absolutely no complaints. Extremely satisfied. My service person was helpful and friendly. More

Clean well organized business. Provide coffee and refreshments for waiting customers. Repairs done well and dependable. Provide coffee and refreshments for waiting customers. Repairs done well and dependable. More

There was nothing I was disappointed with, my ride home from the shuttle, the video of the inspection, updates from Whitney, the great mechanical work, most of it under warranty. I am very pleased from the shuttle, the video of the inspection, updates from Whitney, the great mechanical work, most of it under warranty. I am very pleased More