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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
409 Reviews
Call Service Center (218) 623-6951

409 Reviews of Volkswagen of Duluth - Service Center

Sort by
September 10, 2024

Great 1st time service experience. Tanner was very friendly and explained everything very well. Thank you! More

by dbryce8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for your positive review! We're thrilled to hear that your first service experience with us was great and that Tanner made a good impression. We’ll be sure to pass along your kind words. If you need anything else or have more questions in the future, don’t hesitate to reach out. Safe driving!

September 09, 2024

Everything was good ok ok ok k k k k k k k k k k More

by reedraceing
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for the 5-star review! We're thrilled to hear that your experience with VW of Duluth was a positive one. Our team works hard to ensure that every visit is top-notch, and we're glad it shows. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!

September 08, 2024

Daniel was fantastic to work with - he listened to my concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize More

by wendyfuller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Volkswagen of Duluth responded

Wendy, thank you so much for your wonderful review! We're thrilled to hear that Daniel provided such great service and addressed all your concerns. It's fantastic to know that he communicated clearly and helped you prioritize your vehicle's maintenance. We appreciate your feedback and look forward to assisting you again in the future!

August 30, 2024

I was on vacation with my 3 kids in Duluth. We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me i More

by meghanloginov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Volkswagen of Duluth responded

Thank you so much for the glowing review! We're thrilled to hear that Daniel and our team were able to assist you so efficiently and with care. It’s great to know that we could get you back on the road safely and make your vacation a little less stressful. Your kind words mean a lot to us. If you ever find yourself in Duluth again, please don't hesitate to stop by. Safe travels to you and your family!

August 28, 2024

Clean, professional, helpful, listening, good guidance. The service was quick also. Always a good experience. More

by manleyanthony09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Aug 28, 2024 -

Volkswagen of Duluth responded

Thank you so much for your 5-star feedback! We're thrilled to hear that you had a professional, and efficient service experience with us. Your satisfaction is our top priority, and it's great to know our team was able to provide helpful guidance and attentive service. We look forward to serving you again in the future!

August 23, 2024

Service people were very friendly and they did a great job working on my car. More

by enrtut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock, Aviana Skytta
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Aug 23, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!

August 17, 2024

Dan was amazing. The belt was recently changed but was told it was needed to be changed. Kinda sketchy More

by blakek1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Volkswagen of Duluth responded

Thank you so much for your 5-star review! I’m glad to hear Dan provided excellent service. We always strive to be transparent and ensure that our customers only get what they truly need. If you ever have any concerns or questions about our recommendations, please feel free to reach out. You can contact the service department directly at 218.322.1099. Your trust means a lot to us!

August 16, 2024

Enjoyed scheduling appointment online. Amber was great and service was done timely. Thanks the fifteen word minimum on this survey is stupid. More

by aaronneiding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 16, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We're glad to hear that you enjoyed scheduling your appointment online and that Amber provided excellent service. We aim to make every visit as smooth and efficient as possible. We appreciate your feedback and look forward to serving you again at VW of Duluth!

August 15, 2024

Getting an appointment was easy, and they finished my car super fast and offered me a car wash! More

by katie.toumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 15, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that your appointment was easy to schedule and that our team completed your service quickly. Offering a complimentary car wash is just one of the ways we like to go the extra mile for our customers. We appreciate your business and look forward to serving you again at VW of Duluth!

August 15, 2024

Dan was extremely thorough, helpful, and professional in handling our repair. The quality of the work is first rate. Thank you! More

by chuckpaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We’re delighted to hear that Dan provided such thorough, helpful, and professional service during your repair. Our team takes great pride in delivering top-quality work, and we’re glad you had a positive experience. We appreciate your trust in VW of Duluth and look forward to assisting you in the future!

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