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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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February 06, 2023

Staff was helpful, knowledgeable, and completed the work needed in a short amount of time. I will certainly be back for more VW servicing. More

by verdistark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Feb 18, 2023 -

Volkswagen of Duluth responded

It's great to hear that you'll be back at VW of Duluth for your Volkswagen service. Thank you for taking the time to leave this review!

February 06, 2023

They trying to charge me more money And also by the time my car was done the didn’t wash it I have better experience when I was in Texas Volkswagen Duluth should offer a free car wash after a servi More

by lars71317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for providing this feedback concerning your car wash. We do appreciate you visiting our service department and hope that we can earn the opportunity to see you again.

February 03, 2023

They did the work I needed quickly and efficiently. I appreciate their good work and friendliness. More

by VOOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Feb 18, 2023 -

Volkswagen of Duluth responded

It's great to hear that your service appointment went quickly and you had a great experience. Thank you for visiting!

February 03, 2023

I've dealt with Dan Huffman previously and he's always been very polite and I would recommend him to anyone bringing their vehicle in for repairs. He explains everything in layman's terms so you know wh More

by kissieling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for this great review of Dan! We appreciate your recommendation and look forward to seeing you in the future.

February 02, 2023

Had a warning come up to reduce oil level. Called them in the morning they were able to get me in right away and take care of it. Dan was so helpful! More

by breianao
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to let us know that Dan got you in quickly and made sure your car was repaired and back on the road. Your review is very appreciated.

January 31, 2023

Welcoming and friendly staff who works to get you taken care of and makes sure you have a great experience. More

by cityparkscotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Volkswagen of Duluth responded

It's great to hear that you had a great experience and we appreciate your great review! Thank you for visiting our service department!

January 30, 2023

Dedicated professionals eager to do right by their customers. I am thankful for the work they did for me. I will go to them again. More

by miss.libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melody Maleski
Jan 31, 2023 -

Volkswagen of Duluth responded

Thank you for visiting our service department and providing a great review. We look forward to seeing you again!

January 30, 2023

Very friendly staff and made me feel welcome, also did a very timely job at getting my car done More

by valeriewolf32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Jan 31, 2023 -

Volkswagen of Duluth responded

Thank you for the 5-star review of our service department. It's good to know that your car was done in a quick timeframe.

January 27, 2023

I arrived and the service advisor took care of me in a timely manner. I appreciate the free car wash this time of year. More

by tpcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Jan 29, 2023 -

Volkswagen of Duluth responded

Thank you for this great review! It’s great to hear that you enjoyed the car wash.

January 27, 2023

Great service from Whitney and waiting area was well stocked. Thank you so much for the smooth experience. More

by markjludeking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Jan 29, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to let everyone know that Whitney took great care of you. We appreciate your visit to our service department.

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