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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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February 20, 2023

They took great care of us and our car! We weren’t charged for anything unnecessary. More

by l_beise7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Feb 21, 2023 -

Volkswagen of Duluth responded

That is great to hear! Thank you for placing your trust in our Volkswagen service team.

February 15, 2023

Excelente service and good time, didn’t have to wait too long and everything was pretty clear, thanks More

by anarod.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your VW into our service department. It's great to hear that it was fast and you were communicated with clearly.

February 15, 2023

Excellent service, good communication and efficient resolution. Great experience, as always! I'll be sure to be back for my next appointment. More

by cityparkscotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Feb 17, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our Volkswagen service department. We look forward to serving you in the future.

February 15, 2023

Everyone is always very present to work with and very timely. Questions always get answered and I don’t have to worry about anything. More

by jakealberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Whitney Podgorak
Feb 17, 2023 -

Volkswagen of Duluth responded

Thank you for the fantastic review. Your continued support is very appreciated.

February 13, 2023

The dealership was friendly, communicative and effigy. They dropped us off to run errands. Clean building. More

by dsmith1081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Whitney Podgorak
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of our Volkswagen service department. It's great to know you were comfortable and treated well while waiting.

February 13, 2023

The service department is always clear and upfront about everything. I have no complaints so far. More

by 22tiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Montecalvo, Drew Mosher, Serina Sprecco, Whitney Podgorak
Feb 17, 2023 -

Volkswagen of Duluth responded

Thank you for your great review of our service department. We appreciate you visiting.

February 11, 2023

All communication, direct transpirations service and maintainable experience was great. Kept me fully informed at all time. Thank You!! More

by SML_BEEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your Mercedes to our service department. Your excellent review is very appreciated.

February 10, 2023

They were very quick and kept us informed of all of the things they did. Wonderful people. More

by hltomczak95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Feb 18, 2023 -

Volkswagen of Duluth responded

It's great to know that our service team communicated often and kept you well informed regarding your Volkswagen service. Thank you for visiting and we look forward to seeing you in the future.

February 10, 2023

Great service, friendly customer support, offered me a ride to school and back, let me talk to the technician working on my car. Overall a great experience! More

by nussbaumhockey5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ziliak
Feb 17, 2023 -

Volkswagen of Duluth responded

Thank you for the great review! It's great to know that you had an enjoyable experience and our team went above and beyond to assist.

February 08, 2023

I love the service and how nice everyone is whenever we come into the dealership or service department More

by kjquain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and for visiting our service department. We look forward to seeing you again!

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