Volkswagen of Duluth - Service Center

I loved their friendliness and that they were keeping me updated on everything with my car. Most places do not do that, and leave you sitting there with no update! VW Duluth, amazing place! :) updated on everything with my car. Most places do not do that, and leave you sitting there with no update! VW Duluth, amazing place! :) More

The actual service was good. The communication was terrible. Trying to get a hold of someone to give me an update on my vehicle was extremely difficult. The communication was terrible. Trying to get a hold of someone to give me an update on my vehicle was extremely difficult. More

My dealer is in Duluth and I am very happy and satisfied with everything they help me with I have questions to the service department they have not laughed at me for being me and her happy to help me in any with everything they help me with I have questions to the service department they have not laughed at me for being me and her happy to help me in anyway they can I’m very satisfied and would recommend them to anyone looking for a car that’s comfortable well-built and well managed facility I am very happy More

Always appreciate the service and knowledge of your dealorship. Andy our salesman and the people in the service department made the sale and servicing of my Volkswagen a joy and I would highly recomme dealorship. Andy our salesman and the people in the service department made the sale and servicing of my Volkswagen a joy and I would highly recommend your dealership More

No waiting to get in. Allowed me to inspect underside of vehicle due to running over road debris, which I greatly appreciated. Alerted me to mice nesting in the engine com Allowed me to inspect underside of vehicle due to running over road debris, which I greatly appreciated. Alerted me to mice nesting in the engine compartment to which I cleaned out & did some dyi repair. Thanks! More

AWESOME customer service by the service desk receptionist! Great service all around. Will definitely recommend. receptionist! Great service all around. Will definitely recommend. More

I have had nothing but great service here. I would recommend them to other people. I would recommend them to other people. More

I always get great service when I bring my car to volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. More

Good solid work. However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled out, given the work being done. It seems out of scope. 2, it seems when I go, there is always another issue found. It would be beneficial to fully understand all issues and tackle them at once rather than piece-meal. Fair, honest work. I am satisfied. However, it would be nice to see the items above addressed. More

Service was good, great communication, Dan Hoffman is very professional. Too bad the VW is falling apart. very professional. Too bad the VW is falling apart. More