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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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April 03, 2023

Fast service and staff was very helpful and accommodating. I would recommend to others! Thank you More

by bdkuczenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great recommendation of our service department at VW of Duluth. We look forward to seeing you in the future.

April 03, 2023

Great customer service; the inspection video was a really nice touch. I liked seeing what they were seeing. More

by jhoejassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review. It's great that you liked the video and we appreciate you visiting our service department with your VW.

April 03, 2023

The staff at VW of Duluth are always kind. It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would defin More

by Ariana218
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

It's great to hear it was easy to have your VW diagnosed. Thank you for recommending our service department!

April 03, 2023

Very very friendly staff. I was trested with yhe upmost respect and felt very welcome. My car is running besutiful! More

by traceyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cant renember his nsme but he was the one to drive me back home. Hr was very friendly., Curt Jensen
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and it's great to know your car is back running the way it should!

March 28, 2023

Place is great! Friendly knowledgeable staff that take care of the needs of my car. More

by kroger.marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
Mar 28, 2023 -

kroger.marvin responded

Keep up the great work

March 28, 2023

The service at VW Duluth was excellent. They went above and beyond answering questions and informing me about maintenence for my vehicle. I would definitely schedule service with them agai More

by awhelan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know that the service team went above and beyond with your Volkswagen. Your review is appreciated!

March 25, 2023

Got our car checked in and out in a very short amount of time. Happy to get this accomplished More

by lindahoffman65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our Volkswagen service team and your review is greatly appreciated.

March 24, 2023

Amazing people, great service, clear video overview, clean shop, and excellent customer service in Duluth. More

by JENNIFER.ZENOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for this review of our service department. It's great that you liked the video and had great customer service.

March 23, 2023

The dealership was able to get my car fixed and returned to me within a week. Offered to help with rides to pick up the car. More

by sprickets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

It's good to see that your experience with our service department was a great one. Thank you for this great review.

March 23, 2023

Everyone was friendly and seemed to know what I was there for for the most part More

by cpam1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review your experience at our service department. We look forward to serving you in the future.

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