Volkswagen of Duluth - Service Center

AWESOME customer service by the service desk receptionist! Great service all around. Will definitely recommend. receptionist! Great service all around. Will definitely recommend. More

No waiting to get in. Allowed me to inspect underside of vehicle due to running over road debris, which I greatly appreciated. Alerted me to mice nesting in the engine com Allowed me to inspect underside of vehicle due to running over road debris, which I greatly appreciated. Alerted me to mice nesting in the engine compartment to which I cleaned out & did some dyi repair. Thanks! More

I have had nothing but great service here. I would recommend them to other people. I would recommend them to other people. More

I always get great service when I bring my car to volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. More

Good solid work. However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled out, given the work being done. It seems out of scope. 2, it seems when I go, there is always another issue found. It would be beneficial to fully understand all issues and tackle them at once rather than piece-meal. Fair, honest work. I am satisfied. However, it would be nice to see the items above addressed. More

Service was good, great communication, Dan Hoffman is very professional. Too bad the VW is falling apart. very professional. Too bad the VW is falling apart. More

Ready. Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility More

Spent 2 hours for them to tell me alot of issues i already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues aft already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues after having done them myself, or finding another mechanic to get a second opinion. More

The dealer is has overall a good customer service, very accommodating and very efficient service. accommodating and very efficient service. More

Great customer service! Easy, and comfortable dealership to approach to get my new car serviced! Easy, and comfortable dealership to approach to get my new car serviced! More