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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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May 15, 2023

Very friendly staff in the service dept. Services are well explained and nothing seems "pushed" on you. Vehicle inspection is through. No complaints at all! More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Volkswagen of Duluth responded

It's great to know that you enjoyed your experience at VW of Duluth while having your Volkswagen serviced. We look forward to assisting you in the future.

May 15, 2023

A little pricey but real good service I will always come back fir my ve needs More

by jpete34938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Volkswagen of Duluth responded

We truly appreciate your loyalty and continued support of our service department at VW of Duluth. Thank you for the great review.

May 08, 2023

They did exactly what I asked of them and they performed the work as expected. More

by QWERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ziliak
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your Volkswagen to our service department and we appreciate the kind review. We look forward to assisting in the future.

May 06, 2023

Very good and very fast when getting your vehicle fix in a timely manner Thank You More

by darthbulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
May 16, 2023 -

Volkswagen of Duluth responded

It's great to hear that your vehicle was service quickly and you are satisfied with the experience you received. Thank you for your review.

May 04, 2023

Best one ever! Dan, Al, Whitney and others treats customers like family and friends. Very thoughtful services. More

by wrf7373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for the great shout out of Dan, Al and Whitney. Your business and support is very appreciated.

April 28, 2023

The service center and waiting area were clean and the service staff were great. They gave a number I could call/text if I had any questions during the appointment. More

by rachel.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Volkswagen of Duluth responded

Thank you for the great review and it's great to know that you were happy with the communication you received.

April 26, 2023

I loved their friendliness and that they were keeping me updated on everything with my car. Most places do not do that, and leave you sitting there with no update! VW Duluth, amazing place! :) More

by Meghan Hayes-Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
May 15, 2023 -

Volkswagen of Duluth responded

Thank you very much for this very kind review. Our team takes pride in providing excellent service and communication.

April 24, 2023

The actual service was good. The communication was terrible. Trying to get a hold of someone to give me an update on my vehicle was extremely difficult. More

by rsaburn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed
May 15, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know that you had issues getting ahold of our team. This message has been passed along to management for feedback. We appreciate you bringing your vehicle to our service department.

April 21, 2023

My dealer is in Duluth and I am very happy and satisfied with everything they help me with I have questions to the service department they have not laughed at me for being me and her happy to help me in any More

by bjdjgras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Apr 22, 2023 -

Volkswagen of Duluth responded

We're so happy to have you as one of our happy customers. Thank you for this great review and recommendation.

April 21, 2023

Always appreciate the service and knowledge of your dealorship. Andy our salesman and the people in the service department made the sale and servicing of my Volkswagen a joy and I would highly recomme More

by bjudean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for recommending VW of Duluth and it's great to know that Andy and the service department are taking great care of you.

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