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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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July 03, 2023

We appreciate the quick service to our vehicle. Thanks for keeping our VW up and running! More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock, Erick Vollan
Jul 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great review of your visit to our service department. It's our pleasure to assist with keeping your VW in top shape and running the way it should.

July 01, 2023

Dealership very efficient and friendly. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. More

by lindageorgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Jul 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great feedback of your service visit at VW of Duluth and we certainly understand the road construction issues. Have a great week!

June 27, 2023

It was a pleasant experience. It’s nice to have coffee and snacks available while waiting. Staff was friendly More

by misstaz7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
Jun 28, 2023 -

Volkswagen of Duluth responded

We're glad you enjoyed the coffee and snacks while servicing your Volkswagen. Thank you for this great review and for placing your trust for your vehicle care in our hands. We look forward to assisting you in the future.

June 26, 2023

😊 always do a great job, listen to my concerns and educate me on my vehicle’s repair and help control cost More

by cherylpasse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review your service experience with us. It's great to know that our service team gave you the attention you deserve and made your visit enjoyable. We look forward to assisting you in the future.

June 23, 2023

Good and fast. Very friendly. I will recommend you to all my friends and family. More

by dewrosewi
Recommend Dealer
Yes
Employees Worked With
Elle Gillen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for visiting our service department and your recommendation is very appreciated. We look forward to seeing you in the future.

June 23, 2023

Everything seemed to be fine, except for the lady who sets up the appointment and who you deal with face to face. Can’t remember her first name but last name is Korhonen. She was utterly clueless and not More

by cnp6102
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I worked with none of the employees listed
Jun 26, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback and please allow us to apologize that your experience did not meet your expectations. In order to gather more information and see if we can find a resolution, please reach out to our Service Manager, Rob to provide him the details of your experience.

June 22, 2023

Great experience, quick oil change and tire rotation for a fair price. Will be returning for future maintenance. More

by kyler2david
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your vehicle in for it's service needs. Offering you great service at a fair price is our goal and it's great to know your experience was positive. We look forward to seeing you in the future.

June 22, 2023

They have alway been very helpful and knowledgeable with all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. More

by muskyhhyde
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you very much for your recommendation of both our service and sales departments. Your support is very appreciated and we look forward to seeing you in the future.

June 22, 2023

Dan was fast when it came to communication. If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. Wh More

by laurakallinen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you so much for this great review of your experience with Dan and our service team. It's good to know that a couple extra steps made it easier with your insurance claim and that everything was completed in a quick manner. Your support is greatly appreciated.

June 20, 2023

My wife and I were traveling and the battery in our 2012 VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the More

by pjthompson727
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

It's never fun to have car trouble when traveling. It's good to know that Dan and our team were able to get you back on the road quickly. We hope you enjoyed your trip and we're glad we were able to assist.

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