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Volkswagen of Duluth - Service Center

Hermantown, MN

4.6
425 Reviews

425 Reviews of Volkswagen of Duluth - Service Center

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July 20, 2023

Thanks for not under coating my car , You made both appointment . Undercoating a car is what $100.00 materials ? you charge over $800.00. and you passed it up? More

by Danjarvi466
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Thanks for the great service! Got the work done on time as promised and even washed my car! More

by gregorylingenfelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
July 17, 2023

Dan was great at looking at the problem and quickly warranty-ing it out. It was a body issue and not mechanical, but parts shouldn't fall off a new car, so he didn't quibble over warranty or act like More

by thekelseys2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

It was a good experience as always. It was just for an oil change so no hard decisions. More

by bfolger5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
July 14, 2023

Serina went out of her way to make sure we were satisfied with our deal she was great! More

by mikerocklin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sepccio
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for this awesome shout out of Serina. Your review is very appreciated.

July 14, 2023

The service was great, fast, and the representative who helped me was awesome. Great experience, happy to be a customer. More

by seandalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and it's awesome to hear you are a happy VW of Duluth customer. We appreciate your support.

July 14, 2023

I went in with a chip already on my shoulder, they knocked it off and made the visit fantastic! More

by mrmsharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
July 13, 2023

Absolutely frustrated! Took 5 weeks just to look at car then we got conflicting information from the service team. One person told my daughter and myself that we could dr More

by ggillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

They were great, they took care of the issue and did a fine inspection of the car. It was all covered under warranty, and I hope the start stop button continues to work well. More

by mmadden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and we're glad your concern was covered under your VW warranty as well.

July 10, 2023

Great professionals direct and clear! Thanks! Would recommend to a friend no problem. I especially liked Danielle’s professionalism and attitude. He looked like he belongs there. More

by BUDDYLMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Jul 10, 2023 -

Volkswagen of Duluth responded

We love to hear that you would gladly recommend our service department to your friends! Thank you very much for this great review and we look forward to seeing you in the future.

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