411 Reviews of Volkswagen of Duluth - Service Center
We appreciate the quick service to our vehicle. Thanks for keeping our VW up and running! Thanks for keeping our VW up and running! More
Dealership very efficient and friendly. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. More
It was a pleasant experience. It’s nice to have coffee and snacks available while waiting. Staff was friendly It’s nice to have coffee and snacks available while waiting. Staff was friendly More
😊 always do a great job, listen to my concerns and educate me on my vehicle’s repair and help control cost educate me on my vehicle’s repair and help control cost More
Everything seemed to be fine, except for the lady who sets up the appointment and who you deal with face to face. Can’t remember her first name but last name is Korhonen. She was utterly clueless and not sets up the appointment and who you deal with face to face. Can’t remember her first name but last name is Korhonen. She was utterly clueless and not the person you want handling customer concerns or being the face of the service center. I should know I worked in the service center of a local dealership for 6 years. More
Great experience, quick oil change and tire rotation for a fair price. Will be returning for future maintenance. a fair price. Will be returning for future maintenance. More
They have alway been very helpful and knowledgeable with all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. More
Dan was fast when it came to communication. If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. Wh If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. When it came to sending the bill to my less-than-intelligent insurance company, he even highlighted everything that pertained to Travellers insurance and the two extra services he labeled as “internal” so it wouldn’t confuse the insurance co. I am so impressed with how fast the repairs were and how he kept me in constant communication. Can’t thank him enough. That man definitely needs a raise or a bonus!! Lol More
My wife and I were traveling and the battery in our 2012 VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the dealer had the proper battery in-house. He indicated that if I arrived at 12:15 PM he could squeeze us in at 12:30 PM. Work to replace the battery began at 12:30 PM and was completed at 12:45 PM .... amazing. Thank you, Dan. You're #1. We greatly appreciated what you did for us. More