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Volkswagen of Duluth - Service Center

Hermantown, MN

4.6
425 Reviews
Call Service Center (218) 623-6951

425 Reviews of Volkswagen of Duluth - Service Center

Sort by
July 28, 2023

Very professional In their communication in dealing with me. The service department was skilled and customer friendly. More

by marrow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Isola, Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of our service team!!

July 28, 2023

Quick, efficient, thorough & kind. Thx VW Duluth…..I will definitely go to VW again. Thx More

by jaynehaugejorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your vehicle to the VW of Duluth Service Department. We look forward to seeing you in the future.

July 28, 2023

Amber did a great job helping me! Service was fast and efficient as it always is. More

by patsterner20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great review of Amber! We appreciate your support of our service department.

July 27, 2023

Scheduling online was quick and easy, service was friendly and fast. I will be back More

by saranardodavinci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

It's great to know that your entire experience was easy. We look forward to seeing you in the future.

July 27, 2023

Had a positive experience bringing the care in for the scheduled 10,000 mile servicing. More

by bjohnson310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for visiting us for your service. Your review and support is very appreciated.

July 24, 2023

It was good. I don’t like filling out surveys. The survey is the only bad thing about my experience. More

by kennaboltonholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review and feedback of your visit!

July 24, 2023

Expensive troubleshooting, no repair was needed. Easy process and courteous people. Investigating a noise, we needed to know, now we know. More

by LESHAZELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your review of your service visit. We're glad we were able to get you the info you needed.

July 24, 2023

Service department is great. Dan Huffman is awesome to work with. 5 Stars.. I rate VW of Duluth as 4 stars due to some previous post sales issues I had prior to getting our curre More

by deanmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Report | Print
July 24, 2023

Love the email video of the inspection on the vehicle. Communication is very good. Service is great. Need some one to help me program my car for charging More

by dpederson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

It's great to know the video was helpful. Thank you for the great review!

July 21, 2023

Rob is the best! ! I would recommend their service to everyone. Thank you very much. More

by drule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for being a loyal VW of Duluth customer.

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