Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews
Call Service Center (218) 623-6951

411 Reviews of Volkswagen of Duluth - Service Center

Sort by
September 16, 2023

I've gotten good enough service so far from VW of Duluth that there are some things that I have had them do that I could do myself but have confidence in them getting the job done correctly More

by larsjohnsonfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for having the confidence in our service department to take great care of your vehicle. We appreciate the review and look forward to seeing you in the future!

September 16, 2023

Good experience but it took longer than I expected. Drew did take the time to make the experience good. More

by DPROIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of Drew! We will continue to work hard to make sure the work is done in a timely manner and the quality is great!

September 15, 2023

My experience at Volkswagen of Duluth was very good. I would recommend VW of Duluth to my family and friends. More

by parish13mozart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for bringing your vehicle to us for your service needs.

September 14, 2023

They did a thorough inspection and repair of my Passat they also delivered my car More

by byrnsgreenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the great review as well as trusting our service team to inspect your Passat!

September 11, 2023

Fantastic job and great customer service and support. Very friendly and knowledgeable customer service. Thank you! More

by rizzi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 11, 2023

Appointment was easy to schedule, service was done quickly and communication was great! I would highly recommend VW of Duluth. More

by jkrapids
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

It's great to hear that it was easy for you to have your vehicle serviced with us! Thank you for your recommendation.

September 11, 2023

They have a very Friendly staff who makes a big effort to make you feel comfortable and appreciated. More

by jetjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Jensen, Anjay Lindgren, Amber Blaylock
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for our staff! We appreciate your support.

September 01, 2023

I was pleased that compared to last time, I got out in an hour including drive in and paying. More

by 1oma-opa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Sep 06, 2023 -

Volkswagen of Duluth responded

We're glad it was a quick and pleasant visit! Thank you for visiting for your VW service needs!

August 31, 2023

The team goes above and beyond to help find the perfect fitting vehicle. I would go through them again! More

by jstina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen
Report | Print
August 30, 2023

Amber was able to arrange to evaluate our issue and have our issue repaired while we waited. She was professional and informative . Her customer service was excellent. More

by ELROD2556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
1
...
22
23
24
...
42