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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews
Call Service Center (218) 623-6951

411 Reviews of Volkswagen of Duluth - Service Center

Sort by
September 25, 2023

Always great with communication. Daniel is no nonsense and always works with me for a plan with my vehicle. More

by jmach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of Daniel! We appreciate you trusting the service team for your vehicle needs.

September 25, 2023

Those at Volkswagen of Duluth went above and beyond my expectations! I felt welcomed and comfortable during my visit, had my questions and concerns answered, and generally enjoyed the friendly and outgoin More

by thomaserickson127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen, Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Above and beyond is always a goal of our team at VW of Duluth. It's great to hear that it was delivered as expected during your service visit. Thank you for the great review!

September 24, 2023

The staff is very friendly and helpful. Amber was wonderful in helping us through the whole process More

by petesandvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thanks for the kind words for Amber. Your review is very appreciated.

September 23, 2023

Very approachable, helpful, and professional. Daniel provided excellent service and I recommend working with him. More

by eileen.manz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for your great review as well as the awesome words regarding Daniel! Thank you for visiting.

September 23, 2023

Buy a new id4 and find out their is no warranty on the Tires cost me $700 dollars Two tires More

by coolidge0
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Amber Blaylock
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback concerning the tires on your ID4. Tires do typically come with warranty coverage, however our records show that you had a nail in the sidewall and the tire warranty does not cover hazards from the road, only defects from the tires themselves. Again, thank you for visiting VW of Duluth and we appreciate your feedback.

September 22, 2023

Fantastic customer service! Great team to work with from start to finish while having my repair work done. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the 5-stars!! We look forward to seeing you in the future.

September 22, 2023

Great people, they know their business, friends all xxxx, I will be going back when needed. More

by pmruler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the awesome review. We look forward to seeing you in the future!!

September 22, 2023

We recently took our Volkswagen in for service. All of the people at the service center were professional, courteous and cheerful. We even got a loaner car which was helpful. They even offered t More

by race_andson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

You are important!! We're glad to know that the services offered such as loaner vehicle and pick up made your service visit enjoyable. Thank you for visiting us for your VW needs!

Sep 26, 2023 -

race_andson responded

Please congratulate the Service Center..

September 22, 2023

I feel that the people at VW are professionals who take pride in their work . They treat clients with respect. More

by drogers928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Our team certainly works hard to show the pride they take in there work and were glad you noticed. Thank you for the great review!

September 19, 2023

Help was prompt, just unfortunate that they were not able to resolve my issues and I will need to come back. More

by bebharris
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for your review! Getting the issue resolved on the first visit is always our goal, however at times it is not able to be accomplished. Your understanding is greatly appreciated and we appreciate your review!

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