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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews

411 Reviews of Volkswagen of Duluth - Service Center

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December 04, 2023

A wonder Handling By Dan … a great job done by him & VW team of Duluth … thank you people for making my Audi Q5 a brand new again More

by RAHUL7184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Dan is always helpful and courteous. He explains everything and answers my questions. He always offers transportation if I need it an tries to keep my schedule. More

by lisajo.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Great team, they really took ownership when I had to come back a couple of times with the same issue. Amber and Rob took good care of me! More

by patsterner20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
November 23, 2023

Quick and efficient in putting my snow tires on before the Duluth winter and noted that my wiper blades needed to be changed as well. More

by QWERTY
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Volkswagen of Duluth responded

Thank you for choosing VW of Duluth to get your vehicle ready for winter. Stay safe out there!

November 23, 2023

Dealership was clean the workers were friendly and professional. The work was done in a timely manner. A job well done. More

by RKD1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Nov 29, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for our team regarding your service visit. It's great to know you had a positive experience while getting your vehicle serviced.

November 19, 2023

All was speedy and smooth. No xxxx ups. Appreciate them being flexible and taking care of our vechicle as priority as we were traveling out of state. More

by steven.sandstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

They communicated well about what the quotes for my car and they were all very nice people. More

by ANDERSON.BRENNEN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know you received excellent communication from our service team. Your review is appreciated.

November 17, 2023

Brought my car in for the 70K service and it seems to be running better than new. More

by wrudie1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for trusting our service team with keeping your VW running like new. Your review is very appreciated.

November 17, 2023

Very good communication with Daniel I still have an issue with the information module which we have set up an appointment to correct More

by david@cbslumber.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for Daniel and his communication. Your review is very appreciated.

November 16, 2023

Prompt response to making the appointment, courteous and knowledgeable service desk personnel, made a service visit a pleasing experienc.e More

by stancy_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for this great review! It's great to know you had a great experience with our service team.

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