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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
411 Reviews
Call Service Center (218) 623-6951

411 Reviews of Volkswagen of Duluth - Service Center

Sort by
January 29, 2024

Great, effective and easy to schedule recommended service! I will return often to this location! More

by paula.gudmundson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Feb 16, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our service scheduling process to be great, effective, and easy. Our team strives to ensure that every aspect of our service is convenient and meets the needs of our customers, and it's rewarding to know we've succeeded in making your visit as smooth as possible. We're delighted that you plan to return often to our location. Your trust and satisfaction are incredibly important to us, and we look forward to serving you again in the future. Remember, we're here to assist with any of your needs or questions. Thank you again for choosing us for your service needs. We can't wait to welcome you back soon! Best regards,

January 23, 2024

Daniel Huffman is the best Service Manager we have dealt with, and we are in our 70’s. His Customer Service skills are 2nd to none. This is the first Volkswagen we have owned, and it is the favorite of mi More

by race_andson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Volkswagen of Duluth responded

Welcome to the Volkswagen family and it's great to know that Daniel has made your ownership experience positive. We will certainly pass along your great review. Thank you!

January 18, 2024

The people there are friendly helpful, they were able to get my vehicle in the same week I called and get it fixed. That was greatly appreciated. Great service would go again. More

by alray185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
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Jan 25, 2024 -

Volkswagen of Duluth responded

It's great to know that our team was able to get you an appointment quickly and got your vehicle repaired. We loo forward to serving you in the future.

January 17, 2024

Dan has been very accommodating, quick to answer questions & help troubleshoot when I have arrived at the dealership without an appointment. VW Duluth has amazing customer service & I'm so grateful More

by klwoodhull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Volkswagen of Duluth responded

Wow, thank you for this great review. It's great to know that Dan provided you great service and made sure your visit was great.

January 17, 2024

Dan at VW of Duluth was courteous, professional and all around a good service guy. More

by jmohelsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to provide Dan this amazing review. Your support of our service department at VW of Duluth is very appreciated.

January 17, 2024

Technician was great (can't remember his name), did a full video of the inspection. Amber was helpful and easy to work with, thanks! More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician (name unknown)
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Jan 17, 2024 -

Volkswagen of Duluth responded

We're happy to know you liked the video. Thank you for the review and your kind words for Amber.

January 16, 2024

Rob and Amber have helped resolve my problems in a helpful way and speedy way which is appreciated as a working mom! More

by christinealunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Jan 18, 2024 -

Volkswagen of Duluth responded

Thank you for the great words for Rob and Amber. Thank you for your support.

January 14, 2024

staff were pleasant; was treated with respect. Staff kept me informed on status of repair. More

by sandi.savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Jan 16, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words regarding your visit with our service team. We appreciate you choosing VW of Duluth for your service needs.

January 13, 2024

Excellent even though my atlas brings me back there to often. Always a great experience More

by al0272.al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Jan 16, 2024 -

Volkswagen of Duluth responded

Thank you for placing your trust in our service department for taking care of your VW Atlas! Your review is very appreciated.

January 12, 2024

Very organized and punctual. Dan is always professional and the VW staff do a great job overall! More

by rizzi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, driver
Report | Print
Jan 16, 2024 -

Volkswagen of Duluth responded

Thanks for the 5-stars and for the shoutout for Dan! We appreciate your support.

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