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Volkswagen of Duluth

Hermantown, MN

4.7
692 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 692 reviews

November 15, 2023

This was the most pleasant car shopping we've ever experienced. Curt, Dylan and Serina were all so helpful and made the process very smooth. More

by COXMICK17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for the awesome review for Curt, Dylan and Serina. It's so great to hear this was your best buying experience ever! Congrats on the new VW.

November 14, 2023

It was very pleasant getting anything done at VW, great knowledgible staff! I enjoyed it! More

by klmmetcalf524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Nov 14, 2023 -

Volkswagen of Duluth responded

Thank you for the great review. It's great to know that you had an enjoyable experience with our service team. We look forward to seeing you in the future.

November 13, 2023

My vehicle was not thoroughly tested at the end of the day and I was sent home with a new part, but the same problems. The dealership got me in the next day and remedied the situation. More

by nwright8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback. While we make every effort to fix each vehicle correctly the first time, we missed this goal on your vehicle. Thank you for your understanding and we're glad to know the vehicle issue has been repaired.

November 11, 2023

Everything went well for me when I had my ID4 serviced at the VW dealer in Duluth MN. More

by 49hw6pq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to know that you had a positive experience. Our team works hard to ensure every customer feels valued, and your feedback is truly rewarding.

Nov 14, 2023 -

49hw6pq responded

You are welcome.

November 10, 2023

Great service. I always have a positive experience here—always thorough in their work and great communication throughout the process More

by aaronlgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. We look forward to serving you again soon!

November 10, 2023

Good and Timely service, got me in and back out on the road with no fuss. The service department is always friendly, informative and not pushy. I always feel comfortable bring my car to them. More

by JEWELKATLVLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Nov 13, 2023 -

Volkswagen of Duluth responded

We're so grateful for your kind words! It's fantastic to hear that you had a positive experience. Thank you for choosing us, and we can't wait to have the pleasure of serving you again.

November 10, 2023

Great job all around with my oil change and thanks for being dog-friendly -- good job! More

by spc-biz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Nov 13, 2023 -

Volkswagen of Duluth responded

Your positive feedback brightened our day! Thank you for taking the time to share your experience. We're delighted to have made a positive impression on you and look forward to serving you again.

November 08, 2023

I have serviced my car at the Duluth VW dealer twice now. Both times have been less than ideal. Both times the service took twice as long as they told me to expect. My car was not washed as it typically is a More

by bekah.backman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Blaylock
Nov 17, 2023 -

Volkswagen of Duluth responded

Thank you for providing your feedback. Occasionally, our team gets backed up and things take longer than normal, however, for it to happen to you twice is disappointing and not the way we want to serve our valued customer. Please allow us to apologize for these frustrating visits. Please reach out to Rob Hakala, our Service Manager at 218-322-1099 to provide more details and see if a resolution can be found.

November 07, 2023

Everyone was very friendly, knowledgeable and helpful. The dealership was busy the day I was there, but the staff made it a point to make sure I, as well as the other customers, were being taken care of. More

by jennifer.e_johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen, Anjay Lindgren
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to know that you had a positive experience. Our team works hard to ensure every customer feels valued, and your feedback is truly appreciated.

November 07, 2023

Out first experience at a VW dealership was great. Serina was super knowledgeable and easy to work with. More

by ajerde22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for Serina and the team. Congrats on your new ride and it's great to know your first VW experience was great!

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