Volkswagen of Corpus Christi

The staff in every department made everything really easy and were professional. It was the most painless experience and my car buying experience was 10/10 and were professional. It was the most painless experience and my car buying experience was 10/10 More

*** An update from my previous review. No call or update from the dealer. They have had the car in the repair shop almost as long as I have owned the car. Making payment and no loaner car No call or update from the dealer. They have had the car in the repair shop almost as long as I have owned the car. Making payment and no loaner car to drive. No call from Jeremey Candler as he promised. If I could give VW of Alamo Heights zero stars, I would. I bought my brand new 2024 Taos from here in April. While traveling to Corpus Christi in July it broke down, and the entire experience has been a nightmare from start to (still waiting for) finish. My car, with less than 3,000 miles on it, was towed to the VW of Corpus Christi. It’s now been 9 weeks, and I still have no idea when it will be repaired. Jose, the service advisor, has been unable to give me an ETA. To make matters worse, they won't provide a rental car, claiming they don't have any available. So, good luck if you ever need one from this dealership. The level of customer service I've experienced has been shocking. I initially gave them a great review because the experience of selling me the car was great. If you need help after that point, they are zero help. On Monday July 29th 5 days after being towed, I met with Adnaan "Andy" Rowshan and Cameron Harris, the salespeople I dealt with at Alamo Heights, told me to call VW directly because the car isn’t at their dealership. They refused to provide a loaner car, stating that my car was towed to the closest dealership where it broke down. Chris Cameron, their manager, was too busy to help me, and even after leaving my number for Lee Tinoco, the GM, weeks ago I didn’t hear back. This is completely unacceptable for a brand-new car, and I expected much better service. The lack of communication, the refusal to offer a rental car, and the general disregard for their customers is appalling. I deeply regret purchasing from VW of Alamo Heights, and I strongly advise others to take their business elsewhere. More

f I could give VW of Alamo Heights zero stars, I would. I bought my brand new 2024 Taos from here in May. While traveling to Corpus Christi in July it broke down, and the entire experience has been a nigh I bought my brand new 2024 Taos from here in May. While traveling to Corpus Christi in July it broke down, and the entire experience has been a nightmare from start to (still waiting for) finish. My car, with less than 3,000 miles on it, was towed to the VW of Corpus Christi. It’s now been 6 weeks, and I still have no idea when it will be repaired. Jose, the service advisor, has been unable to give me an ETA. To make matters worse, they won't provide a rental car, claiming they don't have any available. So, good luck if you ever need one from this dealership. The level of customer service I've experienced has been shocking. I initially gave them a great review because the experience of selling me the car was great. If you need help after that point, they are zero help. On Monday July 29th 5 days after being towed, I met with Adnaan "Andy" Rowshan and Cameron Harris, the salespeople I dealt with at Alamo Heights, they told me to call VW directly because the car isn’t at their dealership. They refused to provide a loaner car, stating that my car was towed to the closest dealership where it broke down. Chris Cameron, their manager, was too busy to help me, and even after leaving my number for Lee Tinoco, the GM, weeks ago I didn’t hear back. This is completely unacceptable for a brand-new car, and I expected much better service. The lack of communication, the refusal to offer a rental car, and the general disregard for their customers is appalling. I deeply regret purchasing from VW of Alamo Heights, and I strongly advise others to take their business elsewhere. More

Always bring in my car for maintenance because I like VW’s service schedule. I usually bring my car at the 10k mark and my service history is in one place and takes the guesswork of what and when it was VW’s service schedule. I usually bring my car at the 10k mark and my service history is in one place and takes the guesswork of what and when it was done. Service advisors are friendly and make sure everything is covered for repair. Plus they provide you with video of the service tech explaining the repair and recommendations. Robert Trevino, the service manager I deal with is an invaluable asset to the dealership and a gem of a guy. Totally customer service and satisfaction focused. More

Awesome dealership ! ! They go out of their way to meet the customers needs . They're not just interested in a car sale. They supply you with all your information on the ! They go out of their way to meet the customers needs . They're not just interested in a car sale. They supply you with all your information on the vehicle that you're planning on purchasing. I strongly recommend this dealership. More

So impressed! The service department is wonderful and Adam is delightful to work with! He was so considerate of my time and my needs and explained everything in de The service department is wonderful and Adam is delightful to work with! He was so considerate of my time and my needs and explained everything in detail. I am very comfortable with Adam’s integrity and knowledge. I’ll only go there from now on. Plus I love my VW Eos!!! More

Persistent, dedicated, and knowledgeable. As a first time buyer, I could not have picked a better dealership. The people here truly make you feel cared for. They are confident about their vehi As a first time buyer, I could not have picked a better dealership. The people here truly make you feel cared for. They are confident about their vehicles without being pushy. I am happy with my purchase and feel completely comfortable showing back up if I ever need assistance or have any questions. More

2018 passat Rob was a great salesman. He got us into the car we wanted at the pricewe wanted. Would recommend him to anyone. 10 stars all the way Rob was a great salesman. He got us into the car we wanted at the pricewe wanted. Would recommend him to anyone. 10 stars all the way More

Best car buying experience! This is my second purchase from CC VW. Best customer service (sales & service) in Corpus Christi!!! Professional, friendly, knowledgeable and courteo This is my second purchase from CC VW. Best customer service (sales & service) in Corpus Christi!!! Professional, friendly, knowledgeable and courteous. I will walk away from sales pressure! No typical sales pressure at Corpus Christi Volkswagen, just professionals trying to get you to the best deal! More

Review The first time I went to this dealership it was a bad experience. However, I decided to go again and it turned out a lot better. The sales person was The first time I went to this dealership it was a bad experience. However, I decided to go again and it turned out a lot better. The sales person was very nice and patient and I was able to get a good deal on my dream car. More