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Volkswagen of Beaumont - Service Center

Beaumont, TX

4.8
38 Reviews

38 Reviews of Volkswagen of Beaumont - Service Center

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September 29, 2023

The service department as a whole was fabulous, however the technician who was scheduled to perform my oil change was not on time, which caused a real lag in punctuality. My appointment was for 7AM, I arri More

by Wendymc87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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August 23, 2023

Great customer service from start to finish. We've purchased three vehicles from this location and planning a fourth. Sales team is great and easy to work with. Service department is phenomenal More

by amandalardoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
Sep 14, 2023 -

Volkswagen of Beaumont responded

Volkswagen of Beaumont is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional service/sales experience! We will continue to look forward to the pleasure of serving you again in the future!

August 20, 2023

Recently had my vehicle serviced here, nothing but good things to say about the service advisors and mechanic staff. The go above and beyond, true customer service More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Hayes, Marlee Lewis
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Sep 06, 2023 -

Volkswagen of Beaumont responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 19, 2023

The service tech was super nice and helpful. I had left my phone in my car and he went and got it for me.. More

by Lolly409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name
Report | Print
Sep 06, 2023 -

Volkswagen of Beaumont responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 19, 2023

Service is AWESOME…Rebecca Daigle has always been the best. Micheal and Scott Tran Awesome More

by fsim99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tran, Micheal
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Aug 26, 2023 -

Volkswagen of Beaumont responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Great service, friendly team members. Reasonable time to complete maintenance. Appreciate the expedience and service over all. More

by Cindy Bueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Aug 26, 2023 -

Volkswagen of Beaumont responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Volkswagen of Beaumont! We appreciate your business!

August 04, 2023

Very attentive and kind service representative, Mike Marshall. We need more friendly people like him. The service was in a timely manner as well and very informative with the results. TY More

by Dmmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
Report | Print
Sep 09, 2023 -

Volkswagen of Beaumont responded

Thank you for your kind words about Mike! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

July 31, 2023

Top notch Service Department! Thank you for being quick and thorough every time we bring one of cars in! Love this dealership’s dedication to excellent service! More

by Kim Lovejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael & Samantha
Report | Print
Aug 02, 2023 -

Volkswagen of Beaumont responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2023

The best service and friendly staff. I enjoy my maintenance visits to Volkswagen Beaumont each time. More

by kbailey29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Gilley
Report | Print
Aug 01, 2023 -

Volkswagen of Beaumont responded

We're happy you found our staff to be so supportive during your experience here at Volkswagen of Beaumont.

July 07, 2023

The dealership was very courteous and helpful. They took very good care of me and they didn't just let me wait forever they checked my car and let me know what needed done rather quickly. More

by txbluebonnet1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 02, 2023 -

Volkswagen of Beaumont responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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