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Volkswagen of Beaumont

Beaumont, TX

Overview
Employees
Reviews
Vehicles
4.8
70 Reviews
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1515 Interstate 10 South

Beaumont, TX

77701

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Showing 70 reviews

January 24, 2024

The service department knocked it out of the park again. They always provide me with excellent service. More

by pachoate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Hayes
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Jan 26, 2024 -

Volkswagen of Beaumont responded

We're thrilled to hear that our service department consistently provides you with excellent service! Your satisfaction is a top priority, and we appreciate your positive feedback. We're here to assist you, and we look forward to serving you in the future!

January 22, 2024

Spent over 4 hours for Oil Change and battery charge. Positive poll loose but not fixed, More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
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Jan 26, 2024 -

Volkswagen of Beaumont responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (409) 840-3500. I look forward to speaking with you. Letorrance Gulley General Manager (409) 840-3500 lgulley@vwofbeaumont.com

January 17, 2024

Service department staff was friendly and respectful as usual. I never have any problem there The waiting room is spacious and comfortable with complementary drinks as well as a large tv. Wait time was les More

by teddybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jan 21, 2024 -

Volkswagen of Beaumont responded

We're thrilled to hear that your experience with the service department at Gene Messer Kia was positive. It's great that our staff was friendly and respectful, and you found the waiting room spacious and comfortable. The shorter wait time than estimated is a bonus. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 09, 2024

Great service department. Renee is always helpful and is always informative and knowledgeable. Always a quick response in the garage with quality work. More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Jan 11, 2024 -

Volkswagen of Beaumont responded

It's fantastic to hear that you had a great experience and that Renee provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

This was the best service experience that I have ever had. From the first phone call, I could tell how knowledgeable they were. The front desk was friendly and very helpful. More

by lesliereline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 06, 2024 -

Volkswagen of Beaumont responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Had appointment at 10:30 got there 10:00 took 2 1/2 hours to rotate tires said they would wash it but that would be be another 45 minutes More

by Btphillips61bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doe
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December 30, 2023

Kayla with service is amazing she's always on top of things and makes sure my car is ready to go and she always has it washed. 5 stars all day long! More

by njorgen69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jan 03, 2024 -

Volkswagen of Beaumont responded

It's fantastic to hear that you had a great experience and that Kayla provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Friendly staff that made my purchase enjoyable. Everyone was up front during the process and did not try playing games. More

by Carguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talon and Chandler
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Dec 30, 2023 -

Volkswagen of Beaumont responded

Congratulations on your new vehicle! We are thrilled to have provided you with an enjoyable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

The only place I bring all my VW cars. The staff is friendly and well knowledgeable. My Technician always take care of any issues I may have. One of the other things they do a great job te More

by Josemrtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene, Robert
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Jan 03, 2024 -

Volkswagen of Beaumont responded

We are thrilled to hear that you had a friendly and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

waiting for service here is a breeze , they make you feel at home (: best dealership More

by PistachioJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sydney
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Dec 27, 2023 -

Volkswagen of Beaumont responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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