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Volkswagen of Beaumont

Beaumont, TX

4.8
72 Reviews
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1515 Interstate 10 South

Beaumont, TX

77701

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Showing 72 reviews

February 01, 2025

Good customer service, and friendly staff. They have bixe cars, they are in great condition. More

by Geodearb
Recommend Dealer
Yes
Employees Worked With
Harry Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Volkswagen of Beaumont responded

Geo, thanks so much for the 5-star review of Volkswagen of Beaumont!

January 14, 2025

Great service, helped very well with what can be afford on the note, car in great shape/condition More

by krystalhough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Volkswagen of Beaumont responded

Krystal, thank you for taking the time to review Volkswagen of Beaumont! We hope you enjoy your new ride!

December 26, 2024

I took my car in for a multipoint inspection as i was traveling for the holidays. Heather always provides excellent customer service. She promptly took care of me and great news all is good on the car. T More

by Josemrtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather was my Advisor
Dec 26, 2024 -

Volkswagen of Beaumont responded

Jose, it's fantastic to hear that Heather consistently provides you with excellent service at Volkswagen of Beaumont. We appreciate your recommendation and look forward to assisting you in the future!

December 11, 2024

Very prompt and courteous and didn't take very long. Need to have better directions to Service for Volkswagen. Very pleasrd. More

by cheritx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Service
Dec 11, 2024 -

Volkswagen of Beaumont responded

Thank you for sharing your feedback! We're glad to hear that our team at Volkswagen of Beaumont provided prompt and courteous service. We appreciate the suggestion and will keep it in mind moving forward. Safe travels!

September 25, 2024

The teams friendly and knowledgeable approach made the process of purchasing my 2024 Taos very easy. I will definitely recommend Volkswagen Beaumont to my family and friends. More

by aembmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talon Tilley, Valencia Rowe
Sep 25, 2024 -

Volkswagen of Beaumont responded

Thank you for sharing your experience! We're delighted to hear that our team at Volkswagen of Beaumont made the purchase process smooth and enjoyable. Enjoy your new 2024 Volkswagen Taos, and we appreciate the recommendations!

September 19, 2024

A pleasure to work with and very courteous. My service contact lady kept me well informed of my cars status. More

by Lannycain4537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Volkswagen of Beaumont responded

We're delighted to hear you had a great experience with our team at Volkswagen of Beaumont. Thanks for sharing your positive feedback!

September 05, 2024

Excellent to deal with, employees are the best. Always ready to help. I would recommend the Volkswagon of Beaumont if your looking for a new auto More

by 1963suep
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Gideon in sales, Rena in service
Sep 05, 2024 -

Volkswagen of Beaumont responded

Thank you for the glowing review! We're delighted to hear that our team at Volkswagen of Beaumont provided excellent service. We appreciate your recommendation and look forward to assisting you in the future!

August 20, 2024

I live in Louisiana but will continue to take my vehicle to Beaumont for service. They got me right in and were so nice and pleasant. More

by julie.seay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Hayes
Aug 20, 2024 -

Volkswagen of Beaumont responded

We're delighted to hear that our team at Volkswagen of Beaumont made your service experience worth the trip from Louisiana! Thank you for choosing us and sharing your positive feedback.

August 17, 2024

Service writer girls are awesome helped me with a problem with my 2020 vw. jetta. More

by racer107
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Servic manager
Aug 19, 2024 -

Volkswagen of Beaumont responded

We are pleased to hear that our team was helpful with your Jetta! Thanks for choosing Volkswagen of Beaumont and leaving us a five-star review.

June 13, 2024

Bought a car there drove off 1 week Later light comes on now they tell me I have to fix it and it has three recalls on it service department is not good be the salesman Mr Nick done a good jod. More

by Damartin.dm74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jun 13, 2024 -

Volkswagen of Beaumont responded

It's disappointing to hear about the issues with your car and our service department. We strive for better standards, and I'm sorry we fell short this time. I'd like to assist you in resolving these concerns; please reach out when you can. Thank you, Kade Romero - Sales / Finance Manager - ext 23514

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