Volkswagen of Akron

Good service, fair pricing. Values recommendations looking forward.. local and readily available, on-line sceduling Values recommendations looking forward.. local and readily available, on-line sceduling More

This review is mixed, The dealer is good the service department is amazing. If you need repairs I would say talk to Brittany she is great. My issue is with Vw directly unless I was lied to by the dea department is amazing. If you need repairs I would say talk to Brittany she is great. My issue is with Vw directly unless I was lied to by the dealer, Vw of Akron put a new transmission in my car and from day one I had issues with hard shifting. After several trips back and forth and the Transmission approaching the warranty date the car had to go back again for hard shifting. After the transmission warranty expired the case rep at Vw of America called me to tell me they can do nothing for the transmission because it is now out of warranty and no problem could be found but it was suggested to drive the vehicle in sport mode to prevent hard shifting. Sport mode? Again the dealership is great but considering they support a product that does not support its users or customers I had to rate this at a 1 More

Once I figured out I can work with Akron Volkswagen after another Volkswagen dealership let me down by prolonging fixing a broken head gasket, Volkswagen of Akron got my car into the dealership in less than another Volkswagen dealership let me down by prolonging fixing a broken head gasket, Volkswagen of Akron got my car into the dealership in less than a week from my initial call. They had a rental car available since my car was going to be serviced over a prolonged period of time. They were communicative throughout the whole experience and fixed my car! I have been really sad that I have already had issues with my new Jetta but this dealership was so helpful and wish I knew to contact them sooner More

Great dealership, they made an out of state deal completely hassle free, Josh my salesperson was extremely professional and diligent, would highly recommend them ! completely hassle free, Josh my salesperson was extremely professional and diligent, would highly recommend them ! More

Emily was wonderful. She communicates well and her team is there to help you anyway they can. She communicates well and her team is there to help you anyway they can. More

Very easy to work with a very polite Trent is so dang awesome just cool a laid back a listens an hears what you want in a car a then gives you choices with out pressing you I appreciate that experience n awesome just cool a laid back a listens an hears what you want in a car a then gives you choices with out pressing you I appreciate that experience never knew it could go so smooth making a car purchase… More

Emily is wonderful. She is helpful and communicates well. The service team does a great job with providing walk through videos showing wear and tear, and identifying pot She is helpful and communicates well. The service team does a great job with providing walk through videos showing wear and tear, and identifying potential problems. More

VW of Akron has the nicest service writers and best technicians! Highly recommend! They treat you kindly and respectfully. And don’t try to over sell services that aren’t needed. technicians! Highly recommend! They treat you kindly and respectfully. And don’t try to over sell services that aren’t needed. More

Thorough and good communication. . made it easy to get it fixed in a timely manner . made it easy to get it fixed in a timely manner More

Michael was very friendly and professional. Him and the financial manager were very quick at giving me an exceptional offer on my vehicle and the vehicle I was purchasing. I would gladly deal Him and the financial manager were very quick at giving me an exceptional offer on my vehicle and the vehicle I was purchasing. I would gladly deal with them again. More