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Volkswagen of Akron

Akron, OH

4.8
34 Reviews
As of December 8th, 2017, Dave Walter Volkswagen became Volkswagen of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.
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447 W Exchange St

Akron, OH

44302

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Showing 34 reviews

July 27, 2025

I was able to schedule an appointment quickly. The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a rid More

by elia.e.burgos
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Kingsbury
July 27, 2025

I don’t know which visit I’m reviewing! My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (wit More

by matt.reed
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
July 26, 2025

Definitely a 5 star experience. Treated well and got me a great deal. Don’t hesitate to stop and see Trent for your next purchase More

by DRUMSFORFUN
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Doerfler
July 25, 2025

Salesman helped us find the right car for our family. He wasn’t pushy and always listen to our needs offering suggestions when asked. His personality and demeanor gave us the respect and trust we nee More

by mayo.caseyj
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Recommend Dealer
Yes
Employees Worked With
Jared A.
July 25, 2025

Customer service is always the first thing that a customer remembers. I get greeted with the best one on one contact from the minute I arrive to the end of my completed service. This is why More

by Wanmack
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brittany
July 24, 2025

great service excellent customer service i recommend anyone who has a volkswagen to come to this dealership every one is really professional and helpful glad i’m apart of the team More

by deesolo9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
July 24, 2025

Great service, and great people. They do great work. They got the job done correctly More

by ohiosfan1969
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emily.
July 17, 2025

A pleasant warm inviting atmosphere with superb employees. The drive from another county is totally worth it. More

by DIANERCAMPBELL20
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chico
July 15, 2025

Both Aundre and Trent was amazing. Worked hard and fast to get me in the vehicle I wanted with the numbers where I needed them to be. Both polite and professional. I recommend going to More

by Monae S.
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Recommend Dealer
Yes
Employees Worked With
Trent
July 14, 2025

Excellent service from Brittany and the techs. Preventive maintenance is key, and Brittany knows how to keep our Passat and Atlas running at their peak while keeping a budget for services. Always More

by mherwick
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brittany
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