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Volkswagen at Cool Springs

Franklin, TN

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165 Reviews

620 Bakers Bridge Ave

Franklin, TN

37067

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Showing 165 reviews

June 21, 2018

Best experience! The guys at vw are incredible! They will find the best ways to work with you and your budget and your needs. They don’t pressure you to make a decisio More

by Hbarnes98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deberry
June 06, 2018

Terrible DO NOT BUY FROM THEM OR GIVE THEM ANY SERVICE! I never have written a bad review in my life but I am so appalled. Very unorganized, not helpful and no More

by kat123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Thomas
June 02, 2018

Beyond awesome Coleman went way out of his way to make me comfortable throughout the whole buying process. He even went as far as to rescue me when I was stuck somew More

by Dreaswi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman
May 25, 2018

Easy and enjoyable They were really helpful in letting me know when the car that I was looking for was available. They stayed in contact with me to make sure that I was More

by Soundman503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 21, 2018

2015 Jetta - A Great Buyer Experience The team at Hallmark VW was incredibly friendly, helpful and organized. Tim Steed and Thomas Umboh were courteous, professional and made the entire pr More

by abednar1769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Steed, Thomas Umboh
May 14, 2018

Greatest New Car Buying Experience I was looking for a good sedan that would last for a while. However, I wanted something sporty and German without paying a fortune and also wanted to More

by Three Sixers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaldo Torres
May 12, 2018

Great Experience! Buying a car at Hallmark was really easy. We told them what we wanted and they found the car within a few days. Our salesman was great to work with. More

by TIGUAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sneed
May 03, 2018

Patient and friendly Sean was extremely helpful in my purchase. I am a very indecisive person, but he was very patient with me and followed up without ever being too pushy More

by Nickprice410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deberry
April 30, 2018

Well done I was on the fence about a GTI for some time. Arnaldo Torres let me test drive a few different models over the course of several weeks, and was patien More

by GTI.4.dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaldo Torres, Thomas Umboh, EJ
April 25, 2018

Helpful staff and overall great experience I just purchased a new Tiguan from Hallmark VW of Cool Springs and couldn't be happier with my experience with the team at their location, especially More

by leslieg615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady, Thomas
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