Volkswagen at Cool Springs

Five Star Sales & Service Great Sales and Service team at Hallmark VW of Cool Springs. We have received five star customer service every visit. Whether it's regular service o Great Sales and Service team at Hallmark VW of Cool Springs. We have received five star customer service every visit. Whether it's regular service or finding the right deal on a new car, Hallmark is committed to delivering a quality customer experience. Arnaldo even came in - on his day off - to help us close a deal on a new beetle. Thank You! More

Helpful and fast !! We were headed to a wedding and decided to stop and take a look We found what we wanted and we made the wedding on time. Thanks to everyone ! We were headed to a wedding and decided to stop and take a look We found what we wanted and we made the wedding on time. Thanks to everyone ! More

New car purchase Great service and good communication plus they were up front with everything. The atmosphere was great. It was really peaceful walking in and being gr Great service and good communication plus they were up front with everything. The atmosphere was great. It was really peaceful walking in and being greeted and feeling like I was family. More

Went in to glance at a Jetta, left with a GTI Autobahn ! If you want German engineering, quality and performance look no further than Volkswagen and when shopping VW look no further than Hallmark VW of Cool If you want German engineering, quality and performance look no further than Volkswagen and when shopping VW look no further than Hallmark VW of Cool Springs. I had an excellent experience that did not include pressure or shady tactics and the people there are the reason why. Sean DeBerry was my VW sales rep and he really is a good one. I strongly suggest tracking him down personally. The guy is straightforward, and wants to please the customer without doubt. They work hard for you down at Hallmark VW of CS, and none there work harder than Sean. I just can't recommend them, and their product enough. I'm more than glad to write this review in hopes that others will benefit from it, and make sure you get Sean. That guy is as good as they come. Thanks Sean, loving my GTI Autobahn brother! More

Felt Like Family Decided to go with Cool springs VW after we were unhappy with another VW dealership in the area. The CS location treated us like family from the secon Decided to go with Cool springs VW after we were unhappy with another VW dealership in the area. The CS location treated us like family from the second we walked in. Matt and Thomas were both great, working with out budget, as well as being open and honest about what they thought the best route was regarding finances and car selection, which really meant a lot to my wife and I. Will 100% be back to buy a car in 3 years when this lease is done! Thank you so much! More

Lease tiguan Got a great deal and I am very happy with the experience. Thank you to Matthew Bradley and all of the sales staff for the help! Got a great deal and I am very happy with the experience. Thank you to Matthew Bradley and all of the sales staff for the help! More

Awesome Experience This is the 2nd Jetta that I've purchased from this dealership. There was no pressure and everyone there was extremely courteous and helpful. It is This is the 2nd Jetta that I've purchased from this dealership. There was no pressure and everyone there was extremely courteous and helpful. It is a refreshing change from most other dealerships! More

Dream purchase Overall, I had a great purchase experience! All employees were polite, professional and respectful. Why does this need to be 25 words long? A review s Overall, I had a great purchase experience! All employees were polite, professional and respectful. Why does this need to be 25 words long? A review should be as long as a customer thinks it should... Hopefully, a customer will say more than a one word response...I was very happy with everyone I spoke to at Hallmark... Thankyou... More

Pleasant Experience Thanks to Tim for making the purchase of my new (used) Passat easy. The fellow in finance was also very professional and polite. Made the experience q Thanks to Tim for making the purchase of my new (used) Passat easy. The fellow in finance was also very professional and polite. Made the experience quick and I never felt pressured. More

Helpful without Pressure We took our 10 year old VW Rabbit in for a service and ended up buying a new Tiguan Limited as the price was so reasonable. Tim took us on a test dri We took our 10 year old VW Rabbit in for a service and ended up buying a new Tiguan Limited as the price was so reasonable. Tim took us on a test drive but there was no pressure to buy. He just gave us lots of information on the car's features. More