Volkswagen at Cool Springs

Great Buying Experience with Hallmark I recently purchased two cars at Hallmark Volkswagen. Both times, Grady Rosten helped me find the right vehicle. Like the other sale staff at Hall I recently purchased two cars at Hallmark Volkswagen. Both times, Grady Rosten helped me find the right vehicle. Like the other sale staff at Hallmark, he was very knowledgeable, helpful and personable. If I ever have to purchase another car, volkswagen or not, I'll be giving Grady a call (and I'd recommend you do too). More

Buying Experience Great professionalism by VW of Cool Springs. My sales specialist was Timothy Steed. Very informative and all the employees were professional and hel Great professionalism by VW of Cool Springs. My sales specialist was Timothy Steed. Very informative and all the employees were professional and helpful. I would definitely recommend them in the future. Thanks, JOHN A. HALL More

If You Don't Like Shady...Go See Grady!! I contacted Cool Springs VW after I totaled my VW Beetle. When I called...I got Grady Rosten. I was immediately impressed with how polite & profession I contacted Cool Springs VW after I totaled my VW Beetle. When I called...I got Grady Rosten. I was immediately impressed with how polite & professional he was. He gained my trust & sold me a car over the phone before meeting him face to face. I would definitely work with this guy again!!! Satisfied Customer, Marie Edwards More

Painless experience I can't say enough wonderful things about Katelyn, Cody and the financial guy, they were not pushy and gave me the deal I needed. It was a painless ex I can't say enough wonderful things about Katelyn, Cody and the financial guy, they were not pushy and gave me the deal I needed. It was a painless experience and we were in and out in no time. I went home with a beautiful new car and I know I will be back when it's time to trade again. More

Excellent Buying Experience! Hallmark Volkswagen of Cool Springs has been servicing my three VW's since I moved to Nashville in 2014. It finally came time to upgrade my 2014 Passa Hallmark Volkswagen of Cool Springs has been servicing my three VW's since I moved to Nashville in 2014. It finally came time to upgrade my 2014 Passat TDI and purchase a new one. Thanks to Tim Steed, Arnaldo Torres, E.J. Sisco, and Thomas Umboh, I had a great buying experience! It was fast, easy and very relaxed! I love my new 2017 Passat SE w/Technology package! I'm happy to say I remain a loyal Hallmark Volkswagen of Cool Springs customer!- Justin G. Glenn More

My dream car has returned! 1973 VW Beetle was my 1st car,2016 VWB will be my last !!! I love it. JB was the best salesman I've ever worked with! Friendly,Knowledgeable, Honest a 1973 VW Beetle was my 1st car,2016 VWB will be my last !!! I love it. JB was the best salesman I've ever worked with! Friendly,Knowledgeable, Honest and NO PRESSURE! Loved him! Great experience,will definitely refer others. Facility was clean. JB took me straight to the car I wanted....just a perfect sales person to buy from! My husband actually loves it as much as I do, it's like our own little sports car! Thank you for making my dream full circle!! Thomas Umboh was just as nice as JB. Your dealership has much to be desired from others! Martha Parker More

Great experience with Jonathan Bradley I leased a Jetta last may and Jonathan did a fantastic job in helping make a great deal. I would highly recommend both Jonathan and Hallmark VW. I leased a Jetta last may and Jonathan did a fantastic job in helping make a great deal. I would highly recommend both Jonathan and Hallmark VW. More

Great customer service Jonathon Bradley did an amazing job getting me into the perfect car for me, not to mention a once in a lifetime vehicle for the price I paid! He even Jonathon Bradley did an amazing job getting me into the perfect car for me, not to mention a once in a lifetime vehicle for the price I paid! He even stayed late to show me all the new gadgets in my car! More

Service department is great! I wanted to stop by and tell others about the guys in the service department. Bob, Neal and John were all great and helped solve a long time problem w I wanted to stop by and tell others about the guys in the service department. Bob, Neal and John were all great and helped solve a long time problem with my VW. If you need honest service these are the guys to see. They went above and beyond to make sure I was happy and that is not easy. I will be back! More

Thanks VW of Cool Springs I'm not sure about these other people posting here saying bad things about this dealership and service department. I bought my car here and have alway I'm not sure about these other people posting here saying bad things about this dealership and service department. I bought my car here and have always had good service. Bob and Neal in service have gone out of their way a few times to help me out and get things taken care of when it could have went the other way and cost me more than I could afford. Everyone can have a bad day but these guys care about the customer( at least I think so) and try very hard to do the right thing. I suggest you ask for Bob or Neal they will treat you right ( regardless of what others have said here). Trust them, I did and it turned out great. More