Volkswagen at Cool Springs

P....P....P Product, Price and People..... All three were pleasing. Sona Gulati (Finance Manager) was the person we dealt with from start to finish. She was very Product, Price and People..... All three were pleasing. Sona Gulati (Finance Manager) was the person we dealt with from start to finish. She was very informed and easy to DEAL with. Sean DeBerry helped to deliver and close the DEAL. They seem to work for US, but are employed by Hallmark. We will be back. More

Great dealership! Everyone at Hallmark VW was friendly and helpful. Our salesman, Sean and finance, Sonna were both fantastic, listening to our needs and wants. No hig Everyone at Hallmark VW was friendly and helpful. Our salesman, Sean and finance, Sonna were both fantastic, listening to our needs and wants. No high pressure, we really felt welcomed and that they valued us as a customer! More

Good dealship with personable staff I bought a 2017 VW GTI from a great sales person named Larry. He was great to work with, not overly sales-y and was able to make a deal. He worked I bought a 2017 VW GTI from a great sales person named Larry. He was great to work with, not overly sales-y and was able to make a deal. He worked quickly in a non-pushy way, was quick to leave the room so my fiancée and I could discuss everything. The finance staff was brought in, Sona, and she was awesome. She’s been in auto financing for a while, I work in finance, so we were able to quickly talk numbers. It’s nice to work with competent people. Thanks you guys!! More

Great customer service! Very friendly staff, no pressure environment and they work hard to get your business. I have been a loyal customer for the past three vehicles. Very friendly staff, no pressure environment and they work hard to get your business. I have been a loyal customer for the past three vehicles. More

Two for Two!! So happy with this dealership! I purchased my first vehicle here 5 years ago and had such a good experience that I came back and just got my new 2017 So happy with this dealership! I purchased my first vehicle here 5 years ago and had such a good experience that I came back and just got my new 2017 VW Jetta. Larry was an awesome salesman and took great care of me while I was there! Thank you Hallmark Volkswagen and Thabk you Larry! My experience was perfect, once again! :) More

Very good deal! Went in to Hallmark VW late afternoon on a weekday and met Sean Deberry the sales member. He was exceptional! He only had to go one time to the manage Went in to Hallmark VW late afternoon on a weekday and met Sean Deberry the sales member. He was exceptional! He only had to go one time to the manager and the deal was done. He spent the evening till closing showing my wife and I every detail of her new vehicle. Sona the Finance Manger was also great and was not pushy. I would recommend Hallmark VW to everyone in the Cool Springs/ Franklin area. Look forward to seeing how the service department performs. More

Great service and easy process Worked with Grady Rosten and had a great experience. Would highly recommend anyone to use him! Easy process going through the purchasing process with Worked with Grady Rosten and had a great experience. Would highly recommend anyone to use him! Easy process going through the purchasing process with the team. More

Awesome Experience I bought a 2018 Atlas. Had a awesome experience. It was quick, painless and the people were very helpful and friendly. Would do it again I bought a 2018 Atlas. Had a awesome experience. It was quick, painless and the people were very helpful and friendly. Would do it again More

Good customer service Not pushy willing to work once you know what you want. Sales professionals were knowledgeable and helpful. Matthew went through everything needed to f Not pushy willing to work once you know what you want. Sales professionals were knowledgeable and helpful. Matthew went through everything needed to find myour needs a present a product that suited my budget and family needs. More

Larry and Matthew are awesome! Had a great experience buying our CPO Tiguan. Will definitely be back next time we're in the market for a car! Super friendly staff, zero pressure sal Had a great experience buying our CPO Tiguan. Will definitely be back next time we're in the market for a car! Super friendly staff, zero pressure sales, and no pressure to buy all the extended warranties! Thanks for a great experience and deal! Matt & Mary More