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Volkswagen South Coast

Santa Ana, CA

4.9
418 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 418 reviews

April 07, 2022

Great service and an easy process beginning to end. The staff was helpful and make it a great experience for our daughters first car. More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Apr 08, 2022 -

Volkswagen South Coast responded

Liz, sounds like you had a quality experience from start to finish, which makes us very happy! I'm very glad to learn you didn't feel pressured at any point throughout the purchase process and that you ultimately left with exactly what you wanted. Volkswagen South Coast is looking forward to taking care of any of your family's auto needs in the future. Thank you again for your business, and happy driving!

March 29, 2022

Every step of my new vehicle purchase was smooth and easy. As a woman shopping for a new car, I was very impressed that at no time did I feel pressured or patronized. Jamie was an exceptional partner in More

by MT24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez, Peter Maldonado, Danielle Cloutier
Mar 29, 2022 -

Volkswagen South Coast responded

Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great new ride and were able to make your overall experience at our dealership smooth and easy. If you ever need help with your new ride, feel free to give us a call at Volkswagen South Coast.

March 23, 2022

Avoid service. I used to service Routan and Touareg there and moved on to VW of Garden Grove, which under service manager Gene McCoy was top notch for years and now More

by Slav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say. Everyone needs a job today
Mar 24, 2022 -

Volkswagen South Coast responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Volkswagen South Coast and would like the opportunity to discuss your service experience and the feedback you have shared. Can you please send your contact information to me? I look forward to hearing from you. Shirish Patel General Manager Volkswagen South Coast shirish.patel@penskeautomotive.com

Mar 29, 2022 -

Slav responded

I did send a message...no response.

March 22, 2022

This is my 4 VW with the help of Olias, and everyone was wonderful and helpful. More

by Liz Ortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olias Lynch
Mar 23, 2022 -

Volkswagen South Coast responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Volkswagen South Coast. We are more than happy to help!

March 17, 2022

Jamie Perez and his team were absolutely wonderful! There was no dealer markup on our order and they ensured we received every possible rebate. They were fair and amazing to work with. Anya in finance More

by DK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez
Mar 18, 2022 -

Volkswagen South Coast responded

We strive to provide our customers with the best service possible here at Volkswagen South Coast. We truly appreciate and value your business. We look forward to the opportunity to serve you again in the future.

March 17, 2022

The service was excellent. The sales person was right on n we drove the car n he completed the sale to everyone’s satisfaction More

by 54marymomoney@gmail. com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Mar 18, 2022 -

Volkswagen South Coast responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team at Volkswagen South Coast, and we hope that you will continue to choose us as your dealership!

March 10, 2022

Stress free purchase of a new car. Good location and clean dealership. I would buy there again. More

by Jchronley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shirish and Ron
Mar 10, 2022 -

Volkswagen South Coast responded

Hello, thank you for these kind words about our Sales Team here at Volkswagen South Coast.

March 01, 2022

They are willing to work with customers! Most aggressive deal on the market. Other dealers weren’t able to match them. More

by DN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 02, 2022 -

Volkswagen South Coast responded

Thank you for choosing Volkswagen South Coast! We appreciate your business and look forward to your next visit!

February 17, 2022

Everyone was wonderful and very helpful. They accommodated all of our asks and answered all of our questions. They professionalism was second to none. More

by Kollarhb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir and Sharish Patel
Feb 17, 2022 -

Volkswagen South Coast responded

We are so happy to learn that our team took great care of you here at Volkswagen South Coast. We truly appreciate and value your business.

February 09, 2022

Johnny Huang and the South Coast team were very professional throughout our buying experience. They made us feel that they valued our business. I just happened to stop in one day and they had the More

by danerickson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Huang
Feb 09, 2022 -

Volkswagen South Coast responded

Hi there, We hope that you are enjoying your purchase and we appreciate your business. If we can be of any further assistance then please reach out to me at Volkswagen South Coast.

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