Volkswagen South Coast

We found a "used" VW Beetle on line that was beautiful,low mileage and below market value. We decided to check it out.We met Derek, explained our needs and he took it from there.He professionall beautiful,low mileage and below market value. We decided to check it out.We met Derek, explained our needs and he took it from there.He professionally and yet ,very personally led us through the options of purchasing this vehicle,while at the same time answering our every question about a "new" vehicle purchase. As it turned out we were able to get a brand new VW Beetle with a great price,great warranty and for very little more than had we purchased the used car. Derek made us feel very at ease and even tolerated our questions and nervous chatter all in a very "real and personal" way, making this the absolute BEST buying experience we have had in 36 years of marriage. I would absolutely recommend him to anyone looking for a car.Robert dealt with the financial aspect of our loan and was very pleasant,personable and made us feel welcomed and at ease.Again this part took WAY less time than at other dealerships we have dealt with over our life together. Great experience...our first Volkswagen...bet its not our last! More

We drove from the Westside of Los Angeles all the way out to Santa Anna to buy a Volkswagen Jetta at Commonwealth. We found the car on the internet and so we dealt directly with OJ Dawoodi, the eCommerce di to Santa Anna to buy a Volkswagen Jetta at Commonwealth. We found the car on the internet and so we dealt directly with OJ Dawoodi, the eCommerce director for the dealership. OJ is a very special and unique kind of car salesman. Yes, he very much wants to sell you a car, but he does so in an extremely friendly and easy-going manner. He took a great deal of time and effort to help us get fully acquainted with the car we were interested in, and he helped make the buying process the easiest and most painless we've ever experienced. Bryan Martin in the finance office was also very friendly and helpful. We got the exact care we wanted at a price that made us very happy. All in all, OJ and the other people at Commonwealth we came in contact with all made us feel welcome and relaxed, and treated us as though they genuinely appreciated our business. More

Excellent service and friendly staff. Will recommend to Excellent service and friendly staff. Will recommend to all interested in buying a VW or and Audi. I will be buying my next car from this dealership Excellent service and friendly staff. Will recommend to all interested in buying a VW or and Audi. I will be buying my next car from this dealership. OJ was very helpful and straight forward with the information provided. What you see is what you get. More

This is the worst dealership for Volkswagen!! Dont goto this guy for anything!!! I took my car (Passat 2001)for 60k service and they called me in the evening and told me that my car has problem with Tiero this guy for anything!!! I took my car (Passat 2001)for 60k service and they called me in the evening and told me that my car has problem with Tierods that connects Steering and axial and it costs me 900$$ to change them! I never reported that problem and they say it was there all the time. Finally I fought for that and I spoke to Manager who drove the car for test run and told me that it was their problem that haven't tighten the nut for left wheel!!! If I haven't fought for that, I would have ended up paying 900$$ just to tighten the nut!!! More