Volkswagen South Coast

Easy and Professional Thanks Holly and Angel for your great Customer Service while I searched for my perfect car! I never felt any pressure and you were both so knowledgea Thanks Holly and Angel for your great Customer Service while I searched for my perfect car! I never felt any pressure and you were both so knowledgeable about the car. The time I spent with you was easy and the process went quickly and by the time I left I felt that I had made the right choice. Everyone, including the Finance guy was very helpful and made this process painless. I keep my cars for a long time because I don't like going through this process and I plan on keeping my VW bug for along time. Thank so much! More

Highly Recommend! Shawn is by far the most enjoyable person I have ever negotiated a new car with. I finally ditched my BMW and bought a Passat TDI SEL from him last F Shawn is by far the most enjoyable person I have ever negotiated a new car with. I finally ditched my BMW and bought a Passat TDI SEL from him last Friday and I'll be recommending him to my friends. He is friendly, knows his business and is able to personalized your needs so you dont feel like just a number. I walked away with a new car and I felt good about it. My husband liked him also. Truely enjoyable car buying experience. I highly recommend him and Commonweath Volkswagon. Thank you Shawn! More

Couldn't be happier with our experience!!! I never take the time to write reviews, but I have never had such a positive experience buying a car ever. I have to credit SHAWN for our positive ex I never take the time to write reviews, but I have never had such a positive experience buying a car ever. I have to credit SHAWN for our positive experience! I initially looked at their online prices ( I recommend doing that before you go in so you know what's currently available), and I guess was assigned to Jim? I just went in to the dealership and didn't schedule an appointment with him (Sorry Jim!) but when I met him later not only was he cordial, but he was also extremely helpful and nice. He even gave us this nice VW keychain which made me feel like less of a jerk for not contacting him before coming in. Shawn showed us lots of cars, and was very straightforward with us with price, value, etc. He never once was pushy about buying, and didn't rush us to make any decisions. I hate hard sells, so that wouldn't have worked well with us anyways, but still I liked his laid back style and positive attitude. As for the dealership itself, I will say that their used cars on the lot that aren't VW's are ok, but if you look at the certified VW pre-owned they have up front you get a much better deal! Factory warranty plus another two years I think, plus price typically has some built in equity in the cars. I looked up the values on KBB and truecar to make sure the prices were fair, and the car actually booked higher then what they were selling it for. Shawn told us there wasn't any wiggle room on the cars as far as price was concerned, but he still managed to take car of all of our concerns and worked with us to make the deal work. We went in with financing from our bank so the purchasing process didn't take long, and even the financing guys were really great. We ended up finishing with Erik (sorry if I spelled that wrong), who was funny and made the process quick and easy. I bought a used 2012 Passat, black exterior and beige interior and honestly I love it. This is the 6th brand car I've had, with everything ranging from old Chevrolets to new BMW's and I think this is the best car I've ever owned. I'm not exaggerating though when I say that Shawn MADE OUR EXPERIENCE!! I've had bad sales reps, decent sales reps, and good sales reps, and Shawn was by far the best my wife and I have ever had. In all honesty, we probably bought the car because of him. haha Anyways, Thanks Shawn for such a great experience, and everyone at VW Commonwealth! We'll be back! More

Great car buying experience at Commonwealth VW! I had the most pleasant car buying experience at Commonwealth Volkswagen. Before stepping into the dealership, I was seriously considering two other c I had the most pleasant car buying experience at Commonwealth Volkswagen. Before stepping into the dealership, I was seriously considering two other cars but the service received at the dealership was exceptional and made the difference for me (also compared to another Volkswagen dealer I went to). The Commonwealth VW team, Steve, Angel, Eric and more specifically Holly Setiadi made me welcome and comfortable and was really helpful. Holly took the time to explain everything to me, patiently and professionally. I highly recommend going to that dealership and asking for Holly! More

Great dealership and very helpful people. Thank you Holly! I spoke to Holly on the phone about purchasing a Jetta GLI and he told me to come in and he would help price match a different price that another deal I spoke to Holly on the phone about purchasing a Jetta GLI and he told me to come in and he would help price match a different price that another dealership had. I went in and there was no issues and Holly was very helpful during the process. I am very satisfied with everything. I would recommend anyone else to check this place out if you are in the market for a new or used car! More

Commonwealth VW and Angel Bravo are a great team! I was looking for a safe and economical car for my wife and I wanted a good deal with no haggling. I was told by my Dad that the 2014 VW Jetta Wgn wa I was looking for a safe and economical car for my wife and I wanted a good deal with no haggling. I was told by my Dad that the 2014 VW Jetta Wgn was the number 2 car of the year for wagons. So I went over to CommonwealthVW and I that's where I met Angel Bravo. This young man really knows his cars. He helped my achieve the price treshhold, and he had his management negotiate the best deal for me. Next thing you know, my wife was coming over to the dealership from work and all she had to do was sign for her new baby. Angel made it so easy and did a superb job owning his position and handling his management team to benefit the customer. Eric Palmer was key to getting our cash offer straight out the door. We are super happy we found good people at CommonwealthVW. You stepped you up and we all win. Thank you Angel Bravo! More

Great car buying experience! I would first like to state that I have not had a better car dealership experience than I had a Commonwealth Volkswagen. We had a less than stellar e I would first like to state that I have not had a better car dealership experience than I had a Commonwealth Volkswagen. We had a less than stellar experience the night before (at a different VW dealer) and went to Commonwealth hoping to have a better experience. We arrived with the intent of turning in a p lease and getting into a payment that would be comparable. Holly showed us a Jetta GLI that we (same car we were turning in) and took it for a test drive. We asked about the TDI Jettawagen that we were looking at the previous night. We ended up bringing an Ad that showed a TDI Jettawagen at a very good price from the aforementioned dealer. It was a long shot to see if they would match or get close. They were willing to match and gave a more than fair price on the Jetta GLI. During the entire process we felt like Holly was our advocate and that, he had our best interests in mind (price). Never once, did we feel like a number or a taken advantage of and that really says a lot about a car salesperson. We did not have the incredible wait times while they “spoke with their manager” from when we agreed upon the price we were in the finance office in about 30 minutes. This leads to the next part of the car buying process that can be a pain, the dreaded finance person. It seems like their only goal is to sell you everything under the sun to make your payment higher and higher. This was not the case, Erik took great care of us, was very open about the finance process, and what ultimately led to the payment. I know that seems like we did not know what we would be getting into, but too often payments start at one number then become bloated with extras. This did not happen since we were able to make sure the agreed upon price included any extras that we wanted. All in all if you’re in the market for a VW there is only one thing to do go to Commonwealth and see Holly. He’ll take great care of you and work for you. More

Best Car Buying Experience in my Life, Thanks Holly I can't say enough good things about Holly. Courteous, thoughtful, friendly, helpful, and a really nice person. They need to clone this guy. I purchas I can't say enough good things about Holly. Courteous, thoughtful, friendly, helpful, and a really nice person. They need to clone this guy. I purchased my first new vehicle in 1971, and have purchased my share of new and used vehicles since then. I have never been "happy" with a car salesman until now. I hope he is still around the next time I need a car. More

Happy Customer My experience when buying my new vehicle was great!! Holly was very helpful and was very fulfilling to all of our request. He did his best on getting My experience when buying my new vehicle was great!! Holly was very helpful and was very fulfilling to all of our request. He did his best on getting us a good deal and everything seemed to work out! We walked out very happy with our purchase and of course with his great help!!! Looking forward to have a great relationship with Volkswagen since I am now an owner of a 2015 Jetta!! More

Best Deal EVER!!! VW commonwealth has the best service EVER!!! I had hard time with other locations but this one was the BEST. At first, Holly helped me a lot with VW commonwealth has the best service EVER!!! I had hard time with other locations but this one was the BEST. At first, Holly helped me a lot with the paperwork and he was really helpful getting me the car I want! Holly was really fast responding my calls and emails, and he was very patient with me if I didn't understand something. Another guy named Moe helped me with the right budget and gave a great deal for the right amount. When I went to the VW commonwealth, it took me less than 30 minutes in financial office to get the deal. Another guy named Brian,was explaining paperwork clearly to make me understand everything with VW contract. Overall, the staff were SUPER NICE and SUPER FRIENDLY. I strongly recommend anyone who is having hard time with getting the deals with your right budget and great service, then just go to VW COMMONWEALTH SANTA ANA. Ask for Holly and Moe. Thank you very much Holly, Moe, and Brian, for getting me the deal I want. More