Volkswagen South Coast

Where to begin. I traveled from Edwards AFB to the Commonwealth Volkswagen (2.5 hour drive) for a reason, Mr. Zhong Ren. As soon as I called and spoke to Mr. Ren I kn I traveled from Edwards AFB to the Commonwealth Volkswagen (2.5 hour drive) for a reason, Mr. Zhong Ren. As soon as I called and spoke to Mr. Ren I knew I wasn't going to have to play games with a car salesman. In my case I was looking for a specific model of Volkswagen, the Tiguan, and knew which one I wanted from his showroom. I found my self letting him know how badly I wanted this car, comfortable knowing he wouldn't take advantage of my excitement. He helped me trade in my car for more than I thought I could have sold it for privately and with the help of a gentleman named Israel, my monthly payments were much lower than what I expected. I can say the 2 and a half hour drive through LA was worth dealing with reasonable and professional staff that put me in an amazing Volkswagen all that same day. The detailing was fast, the financing was easy, and I got an amazing warranty. All in all I'd have to say if i'm still stationed at Edwards by the time it comes to buy another vehicle Commonwealth VW is where I'm gonna go. Thanks you guys My wife and I love our new VW. -T. Hayes More

Excellent Customer Service I recently purchased my VW GTI (LOVE IT!!)from commonwealth VW where I had the pleasure of meeting Brett S. the sales advisor who guided me throughout I recently purchased my VW GTI (LOVE IT!!)from commonwealth VW where I had the pleasure of meeting Brett S. the sales advisor who guided me throughout the process of purchasing a new car. As a first time buyer I was initially very hesitant and indecisive as to what I wanted in a car however Brett was very helpful in answering any and all questions I had and was very patient as I browsed cars and sought out my options. I was especially appreciative of the fact that I did not feel pressured to buy and was given as much time as I needed to gather all necessary documents to finalize the purchase of the car. I was even offered a lift from my house back to the dealer to continue the process which was very helpful as I did not have a car! Haha. Brett S. showed excellent customer service skills and I was impressed with the efforts made to make sure I was comfortable throughout the (somewhat) long process as I was offered water and hot chocolate and friendly conversation was made which made the process less dull! Overall very pleased with this place and recommend it to anyone! The staff was very friendly and I enjoyed their sense of humor all whilst remaining professional and making sure to make me feel welcome and included. DO Make sure that if you are shopping for a car you stop by Commonwealth VW and ask to speak to Brett S who will ensure that you have a pleasant experience and that you are kept well informed, will follow up and keep you updated through the process and will make sure that you are left satisfied with your purchase! I love my new car and don’t believe I could have made a better decision. More

Great experience, went in looking at a specific car and Zhong Ren made it happen! I was told the banks wouldn't finance the car for me and left. Zhong call experience, went in looking at a specific car and Zhong Ren made it happen! I was told the banks wouldn't finance the car for me and left. Zhong called a little later and said he was still working on it and he'll keep me updated. He was able to find a good deal for me around the price range i was looking for, definitely recommend More

Great dealership and kind sales man I bought VW used cars twice in this dealership. Very good cars and good deals. I worked with Holly Setiadi. He is a nice and kind sales man. I bought VW used cars twice in this dealership. Very good cars and good deals. I worked with Holly Setiadi. He is a nice and kind sales man. More

Great Experience! With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was d With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was difficult to find a car but Holly was very patient in making sure that I found the car that I wanted. Overall, Holly provided me with an awesome car buying experience! I will definitely be coming back for my next deal More

Great experience Holly Setiadi is a great salesman - he is very patient, kind, and not pushy at all. He made our buying experience so smooth. Highly recommend him! Holly Setiadi is a great salesman - he is very patient, kind, and not pushy at all. He made our buying experience so smooth. Highly recommend him! More

Great! Holly Setiadi was a great salesman that he provided me wonderful customer service. He was nice and funny. He listed each price that I asked and showed Holly Setiadi was a great salesman that he provided me wonderful customer service. He was nice and funny. He listed each price that I asked and showed me every car I was interested. I had a great experience. More

Great leasing experience Got this great Passat TSI deal with Holly Setiadi. Great customer service, very friendly and positive attitude!!!! Will definitely come back for the Got this great Passat TSI deal with Holly Setiadi. Great customer service, very friendly and positive attitude!!!! Will definitely come back for the next deal. More

Great! Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our questions thoroughly. You could easily tell that he cared about what we wanted and we thought. We ended up buying a Golf, and I could not be happier. Zhong did such an amazing job at taking into mind our wants and budget. Overall, Zhong made the buying experience not only painless and easy, but fun and enjoyable. He also speaks spanish, which was extremely helpful seeing as my dad is more comfortable speaking Spanish. I would highly recommend this dealership. Ask for Zhong, he's a great upcoming salesman. More

Great Experience Holly Setiadi provided excellent customer service. He was very supportive and informative about new car transactions, taking time to explain details f Holly Setiadi provided excellent customer service. He was very supportive and informative about new car transactions, taking time to explain details for every car I was interested in. His kind, professional personality made me feel at ease. This was my first time purchasing a car and Holly made this a very exciting, calm experience. I must admit, I was nervous, but the service at Common Wealth was so amazing I walked out with a new car the first day I decided to look for new cars. I recommend you ask for Holly Setiadi when you go to Common Wealth because he works with your budget and makes sure you are getting the most of your car purchase. He was amazing! More