Volkswagen South Coast
Santa Ana, CA
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Great Experience! With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was d With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was difficult to find a car but Holly was very patient in making sure that I found the car that I wanted. Overall, Holly provided me with an awesome car buying experience! I will definitely be coming back for my next deal More
Great experience Holly Setiadi is a great salesman - he is very patient, kind, and not pushy at all. He made our buying experience so smooth. Highly recommend him! Holly Setiadi is a great salesman - he is very patient, kind, and not pushy at all. He made our buying experience so smooth. Highly recommend him! More
Great! Holly Setiadi was a great salesman that he provided me wonderful customer service. He was nice and funny. He listed each price that I asked and showed Holly Setiadi was a great salesman that he provided me wonderful customer service. He was nice and funny. He listed each price that I asked and showed me every car I was interested. I had a great experience. More
Great leasing experience Got this great Passat TSI deal with Holly Setiadi. Great customer service, very friendly and positive attitude!!!! Will definitely come back for the Got this great Passat TSI deal with Holly Setiadi. Great customer service, very friendly and positive attitude!!!! Will definitely come back for the next deal. More
Great! Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our questions thoroughly. You could easily tell that he cared about what we wanted and we thought. We ended up buying a Golf, and I could not be happier. Zhong did such an amazing job at taking into mind our wants and budget. Overall, Zhong made the buying experience not only painless and easy, but fun and enjoyable. He also speaks spanish, which was extremely helpful seeing as my dad is more comfortable speaking Spanish. I would highly recommend this dealership. Ask for Zhong, he's a great upcoming salesman. More
Great Experience Holly Setiadi provided excellent customer service. He was very supportive and informative about new car transactions, taking time to explain details f Holly Setiadi provided excellent customer service. He was very supportive and informative about new car transactions, taking time to explain details for every car I was interested in. His kind, professional personality made me feel at ease. This was my first time purchasing a car and Holly made this a very exciting, calm experience. I must admit, I was nervous, but the service at Common Wealth was so amazing I walked out with a new car the first day I decided to look for new cars. I recommend you ask for Holly Setiadi when you go to Common Wealth because he works with your budget and makes sure you are getting the most of your car purchase. He was amazing! More
Easy and Professional Thanks Holly and Angel for your great Customer Service while I searched for my perfect car! I never felt any pressure and you were both so knowledgea Thanks Holly and Angel for your great Customer Service while I searched for my perfect car! I never felt any pressure and you were both so knowledgeable about the car. The time I spent with you was easy and the process went quickly and by the time I left I felt that I had made the right choice. Everyone, including the Finance guy was very helpful and made this process painless. I keep my cars for a long time because I don't like going through this process and I plan on keeping my VW bug for along time. Thank so much! More
Highly Recommend! Shawn is by far the most enjoyable person I have ever negotiated a new car with. I finally ditched my BMW and bought a Passat TDI SEL from him last F Shawn is by far the most enjoyable person I have ever negotiated a new car with. I finally ditched my BMW and bought a Passat TDI SEL from him last Friday and I'll be recommending him to my friends. He is friendly, knows his business and is able to personalized your needs so you dont feel like just a number. I walked away with a new car and I felt good about it. My husband liked him also. Truely enjoyable car buying experience. I highly recommend him and Commonweath Volkswagon. Thank you Shawn! More
Couldn't be happier with our experience!!! I never take the time to write reviews, but I have never had such a positive experience buying a car ever. I have to credit SHAWN for our positive ex I never take the time to write reviews, but I have never had such a positive experience buying a car ever. I have to credit SHAWN for our positive experience! I initially looked at their online prices ( I recommend doing that before you go in so you know what's currently available), and I guess was assigned to Jim? I just went in to the dealership and didn't schedule an appointment with him (Sorry Jim!) but when I met him later not only was he cordial, but he was also extremely helpful and nice. He even gave us this nice VW keychain which made me feel like less of a jerk for not contacting him before coming in. Shawn showed us lots of cars, and was very straightforward with us with price, value, etc. He never once was pushy about buying, and didn't rush us to make any decisions. I hate hard sells, so that wouldn't have worked well with us anyways, but still I liked his laid back style and positive attitude. As for the dealership itself, I will say that their used cars on the lot that aren't VW's are ok, but if you look at the certified VW pre-owned they have up front you get a much better deal! Factory warranty plus another two years I think, plus price typically has some built in equity in the cars. I looked up the values on KBB and truecar to make sure the prices were fair, and the car actually booked higher then what they were selling it for. Shawn told us there wasn't any wiggle room on the cars as far as price was concerned, but he still managed to take car of all of our concerns and worked with us to make the deal work. We went in with financing from our bank so the purchasing process didn't take long, and even the financing guys were really great. We ended up finishing with Erik (sorry if I spelled that wrong), who was funny and made the process quick and easy. I bought a used 2012 Passat, black exterior and beige interior and honestly I love it. This is the 6th brand car I've had, with everything ranging from old Chevrolets to new BMW's and I think this is the best car I've ever owned. I'm not exaggerating though when I say that Shawn MADE OUR EXPERIENCE!! I've had bad sales reps, decent sales reps, and good sales reps, and Shawn was by far the best my wife and I have ever had. In all honesty, we probably bought the car because of him. haha Anyways, Thanks Shawn for such a great experience, and everyone at VW Commonwealth! We'll be back! More
Great car buying experience at Commonwealth VW! I had the most pleasant car buying experience at Commonwealth Volkswagen. Before stepping into the dealership, I was seriously considering two other c I had the most pleasant car buying experience at Commonwealth Volkswagen. Before stepping into the dealership, I was seriously considering two other cars but the service received at the dealership was exceptional and made the difference for me (also compared to another Volkswagen dealer I went to). The Commonwealth VW team, Steve, Angel, Eric and more specifically Holly Setiadi made me welcome and comfortable and was really helpful. Holly took the time to explain everything to me, patiently and professionally. I highly recommend going to that dealership and asking for Holly! More