Volkswagen South Coast
Santa Ana, CA
Filter Reviews by Keyword
By Type
Showing 414 reviews
Got Exactly What I Wanted I’d been dreaming of a Golf R for years but assumed there was little chance of actually getting my hands on one before they were all snatched up. But, I’d been dreaming of a Golf R for years but assumed there was little chance of actually getting my hands on one before they were all snatched up. But, as it turns out, recently I was in the market for a GTI and heard that a few local dealerships had received the R. I called up South Coast VW and spoke to Holly Setiadi, who told me they indeed had an R in stock. He was absolutely awesome giving me the specs and sending me pictures of the car. The very next morning he showed me a black 2016 Golf R and with no pressure -- letting the car sell itself -- I got my R! Holly is one of the most friendly, genuine, and efficient sales people I’ve ever dealt with. I told him what I wanted and that’s what he gave me, period. Closed the deal: no-muss no-fuss. In less than 24 hours I went from just dreaming about the R to driving it! Thanks Holly and the staff at South Coast! Can’t recommend them enough. More
A great car shopping experience It is a very good car shopping experience here with Mr. Holly Setiadi and Mr. Zhong Ren. We were planning on buying a new smaller Passat for the famil It is a very good car shopping experience here with Mr. Holly Setiadi and Mr. Zhong Ren. We were planning on buying a new smaller Passat for the family and went to the dealer back in February. After that some family issues happened and we could not go and make the purchase. However, Mr. Setiadi kept in touch with me and informed us every time when there is a sales event to get the better price. We went to the dealer a week after the labor day sales event but Mr. Seitiadi still gave us the labor day sales event deal, which is great since it is $1000 off. Finally we made the purchase with the help of Mr. Setiadi, and Mr. Ren, who is also speaking Mandarin Chinese. This shopping experience went very well and we really appreciate both Mr. Setiadi and Mr. Ren's help. Oh, also btw Mr. Ren also gave us free window tinting upgrade so also many thanks to him. More
Great service Leo and Geoff were great ! We had a great experience . Very friendly and helpful. They were not pushy at all let us decide what was best for us ! Leo and Geoff were great ! We had a great experience . Very friendly and helpful. They were not pushy at all let us decide what was best for us ! More
VW E-Golf Lease Leased VW E-Golf from Holly and Angel. Helpful, Professional, and Courteous. South Coast was able to beat a local competitor, so I went with this Leased VW E-Golf from Holly and Angel. Helpful, Professional, and Courteous. South Coast was able to beat a local competitor, so I went with this option. More
great service at vw south coast Found this dealer through the VW website and walked in with my friend, and finally I got a preowned tiguan 2012 which exceeds my expectation. Holly is Found this dealer through the VW website and walked in with my friend, and finally I got a preowned tiguan 2012 which exceeds my expectation. Holly is really willing to help you find the most suitable car in terms of the engine power, budget, appearance, etc. He almost considers everything for you, and definitely he is very helpful in this excellent shopping experience. More
Bought 2015 VW Passat Limited Edition I was in the market for the new 2015 Passat Limited Edition so I kept looking for the best deal from 4 different dealers on my area, until I received I was in the market for the new 2015 Passat Limited Edition so I kept looking for the best deal from 4 different dealers on my area, until I received a call from Holly Setiadi from VW South Coast and he kept following up with me for over 2 months and always made sure to keep me posted with all different kind of discounts and offers until he gave me a very good price over the phone which made me go and visit him. On the day that I went he was already left, but he assigned Marco Montero who also did a great job with me trying his best with his managers to lower my monthly payments and give me the deal close to my budget. We almost spent 3 hours negotiating the deal and he was so patient and professional when dealing with me. I really recommend dealing with VW South Cost and ask specifically for Holly Setiadi or Marco Montero and I am sure you will get the best deal from them. Because they will do anything to earn your business. More
Great experience buying my first VW. The staff at VW South Coast were all friendly and went out of their way to help me with this purchase. In particular Holly Setiad buying my first VW. The staff at VW South Coast were all friendly and went out of their way to help me with this purchase. In particular Holly Setiadi really made the experience memorable as he provided transportation out of his way to and from the dealership and worked with me to set up my payment and drive away in my new car. Holly was easy to work with, called to check up on me, spent a lot of time making sure I understood the features of my new car and let me know that he was available for questions in the future. A really positive car buying experience. More
Holly S is the BEST Holly S helped us with the sales of our beetle! From the moment I called him he was so helpful! He quickly got back to me regarding any questions I ha Holly S helped us with the sales of our beetle! From the moment I called him he was so helpful! He quickly got back to me regarding any questions I had. We then drove up that afternoon and got the car! Even now, any questions I have he will answer them for me! Easy transaction. 5 stars across the board for Holly S! More
Great service! Dustin was awesome Less than a couple of weeks ago my husband and I bought my 2015 VW Jetta from Volkswagen South Coast. After a very bad experience at Ontario Volkswage Less than a couple of weeks ago my husband and I bought my 2015 VW Jetta from Volkswagen South Coast. After a very bad experience at Ontario Volkswagen the previous day, walking into the South Coast VW dealership was a totally different experience. Respect and professionalism is what we saw here. They do not walk around the parking lot hunting for customers, their philosophy is that the more you show respect to the customer, the happier everybody will be in the end. Dustin was amazing. He spent time with us, gave us a tour to present their new facility (the newest in the world at this time!) and made sure all our questions are answered. He was amazing at listening and trying to work things out so that we can walk out as happy customers. And we didn't walk, we drove out! Yes, we bought the car and we are happy customers :) Thank you Dustin, and thank you South Coast! More
Fantastic support It's a great experience in Volkswagen south coast. Especially, a salesman, Zhong ren, is always treating me with smile & kindness. He always be ready It's a great experience in Volkswagen south coast. Especially, a salesman, Zhong ren, is always treating me with smile & kindness. He always be ready to serve me, even if at late evening. I think he is one of the competitiveness in V.W south coast. More