Volkswagen South Coast
Santa Ana, CA
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No pressure, and they listen to what you want to see and how you want to proceed. Max our sales rep was knowledgeable and helpful. I especially liked the sending of the cat we selected to the detailing sho how you want to proceed. Max our sales rep was knowledgeable and helpful. I especially liked the sending of the cat we selected to the detailing shop to be thoroughly cleaned before we drove it off. Outstanding service. It always takes a long time to process the paperwork, but they got us in and out between lunch and dinner! More
UPDATE: While the service at VW South Coast was outstanding, and I thought the deal was as well, a few days later the same exact car with the same features and terms, was listed at a lesser lease p outstanding, and I thought the deal was as well, a few days later the same exact car with the same features and terms, was listed at a lesser lease price! The management at the dealership blamed VW Credit and asked me to call VW Credit to see if they can adjust my payment. VW Credit blamed the dealer and stated, in writing that dealerships are INDEPENDENT and they controlled the pricing. While Olias and Adham made us feel very valuable during the process of leasing the car, it became apparent afterward that no one would step up to help. Therefore, after two days wasted between the dealership and VW Credit, my only option is to let the world know that regardless of a promised or advertised deal, get something in writing that should the pricing change within, say, seven days, that the new and/or better pricing would be offered to buyers. More
Olias Lynch was super professional, helpful and not pushy. He followed up with me for over two months. Made sure all my questions and concerns were answered and when I was ready, I went to the dealersh pushy. He followed up with me for over two months. Made sure all my questions and concerns were answered and when I was ready, I went to the dealership for a test drive. He gave me a great price for my trade in and he found the car with my specifications and brought it for me from another dealership. I got exactly the car I wanted. Also, Shawn Nayeri in Finance walked me through all the details of the documents I was signing and made sure I understood them. The dealership itself is absolutely beautiful and the staff are very nice and helpful. I highly recommend Olias and this dealership and their staff. More