Volkswagen South Coast

No pressure sales I came to Zhong looking to purchase a 2016 Golf R. Zhong not only took care of all my requests, but made sure I felt comfortable throughout the purcha I came to Zhong looking to purchase a 2016 Golf R. Zhong not only took care of all my requests, but made sure I felt comfortable throughout the purchasing experience. At no point did I feel like I was trapped, or unable to walk out if I changed my mind about any details concerning the purchase. Although I came into the dealership already knowing exactly what I wanted, it was Zhong's relaxed personality is that really sold me the car. Much thanks mate! More

Excellent and Communication with Jhong Ren I got great deal with this dealership I'm gonna suggest my friends for deal with them cuz they care about customers. So friendly and respectful. S I got great deal with this dealership I'm gonna suggest my friends for deal with them cuz they care about customers. So friendly and respectful. Sincerely Kazem Tourchian More

Great Salesmanship & hassle free car buying experience. Zhong Ren, our sales representative, was knowledgeable, informative and very attentive to our needs and objectives. At no time during the sales proces Zhong Ren, our sales representative, was knowledgeable, informative and very attentive to our needs and objectives. At no time during the sales process did I feel pressured to close the deal YA! Likewise, his supporting staff (Finance mgr.) handled the process in a professional manner. Overall it was a great experience! More

Best car buying experience ever!! Let me start out by saying that this is now my 4th time buying a car, and the first time with a new dealer and a new make. My first 3 cars were all Fo Let me start out by saying that this is now my 4th time buying a car, and the first time with a new dealer and a new make. My first 3 cars were all Ford's bought from the same salesperson, but this time I wanted to try something new, something different. My coworker has owned a few VW's and he swears by them so I figured I'd at least check them out. I walk in late on Wednesday evening after work, hoping to take a look at a new Tiguan SUV, and hoping I'm not going to be "sold" on something I don't want or can't afford. I test drive the car, love it, and then comes the fun part; credit services. I needed to co-sign the car with someone out of state, which I figured would be difficult, and Luke Volk (AMAZING guy, go to him for everything) told me straight out the process and how easy it was. Thursday Luke called me back and told me what I needed to do in regards to paperwork for the next day and what to bring and do. Friday comes and I call him to confirm I'm coming in and he says he'll make sure to be there when I arrive around 5:45 after work, and Luke was still there. He was supposed to leave 2 hours prior but wanted to stay to make sure he helped me get everything finalized which was such a small thing to do, but made such a huge impact for my experience. He was there for all the phone calls, all the emails, and even insisted I take his cell phone to reach him via text when I need help with anything. This process started on Wednesday, and I picked up the car the following Thursday, and Luke again stayed after to walk me around the car, walk me through the entire manual and what I needed to know, and made the process so personalized that I will never buy a car from anyone else. Luke, if you see this you are the MAN!! More

Highly recommended Great staff, large inventory, good location. Zhong was great. He worked to get the GTI I wanted at an affordable price with no added pressure. A pleas Great staff, large inventory, good location. Zhong was great. He worked to get the GTI I wanted at an affordable price with no added pressure. A pleasure to do business with. Highly recommended. More

Leased Golf TSI SE Zhong made sure the car I came in to see was ready to go by the time I got there. Ended up going with a different color but his service was excellent. Zhong made sure the car I came in to see was ready to go by the time I got there. Ended up going with a different color but his service was excellent. More

Thank you Shawn for all of your help and patience! At South Coast VW they really care about getting you in the car that YOU want and are comfortable in. There is no pressure and it shows that they aren At South Coast VW they really care about getting you in the car that YOU want and are comfortable in. There is no pressure and it shows that they aren't just out for the sale. Shawn was my guy! I just bought a 2016 Jetta SEL and love it. They didn't have the Black on Black in inventory but that wasn't a problem as they brought it over from a neighboring dealer quickly after the paperwork was started. Shawn was so cool throughout the entire process that I didn't want to work with anyone else! He explained everything well and helped me find what was right for me, Thanks Shawn! And thank you Luke for showing me what's up with the features on my new car, another great South Coast VW employee. More

Great Experience during my GTI SE w/ Sports Package Hunt! I went in about a week ago to take a look at the GTI which i was thinking of buying, and as soon as my sister and I were looking at a few models outsi I went in about a week ago to take a look at the GTI which i was thinking of buying, and as soon as my sister and I were looking at a few models outside, Israel the manager greeted us and introduced us to Holli who is the man!! Holly and Israel both offered drinks to my sister and I as he showed us the GTI models outside. I test drove the 4 door GTI w/ performance package which was what i was looking for, and I loved it! Holly was awesome and gave me a great deal! They also went ahead and looked for the specific model (GTI SE 4 Door W/ Performance Package in Charcoal Gray) which was very hard for them to find! They found it and brought it to the dealer which is the closest to my home, in a short period, and he gave me a great deal that i just could not deny! This place is awesome and the staff is friendly and go out of their way to help you find what you want! More

Fantastic customer service and dealership I came to this location to buy my car. Could not have asked for better service. We were treated very well and Leo did an amazing job at helping us wit I came to this location to buy my car. Could not have asked for better service. We were treated very well and Leo did an amazing job at helping us with everything! He is very informative, patient, and kind. Five star service all around. More

South Coast VW is the Best!!! I had a great experience leasing a car from South Coast VW in Santa Ana. I leased mine through Holly Setiadi. I got a GTI and he hooked me up a very, I had a great experience leasing a car from South Coast VW in Santa Ana. I leased mine through Holly Setiadi. I got a GTI and he hooked me up a very, very good deal. I got a quote from him and compared with like 5 other dealers around all OC and LA area but no one could beat the deal I got! I'm serious. Also next to Holly, there is the kindest sales man Ive ever met, name Luke Volk. He also helped me out to get this deal. I don't know if they're team, but Luke, this guys is real sales man as well as Holly. Super nice, super kind. Fast response! I certainly had the best experience in South Coast VW! Strongly recommended! More