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Volkswagen South Coast

Santa Ana, CA

4.8
414 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 414 reviews

January 01, 2024

My salesman Gus was a great guy happy and helpful. The dealership was nice and clean.though they do some padding things but overall good More

by Belgarion3211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus and rick
Apr 13, 2024 -

Volkswagen South Coast responded

Thank you for praising our salesman Gus and the cleanliness of Volkswagen South Coast. We aim to support and assist every customer effectively while maintaining high standards of transparency.

December 21, 2023

i am ffacing issues fixing my charging issue. they are not willing to share the details of the service and also not showing me that isuue is fixed.not treated in good way.the issue is my ID 4 id More

by RAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 12, 2024 -

Volkswagen South Coast responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your concerns regarding your experience with our Service Team and your vehicle's charge. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Adham Darwish General Manager Volkswagen South Coast adarwish@penskeautomotive.com

November 16, 2023

This was the best hassle free experience at a dealership I have ever had in all my years of leasing More

by eric17692002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and Kevin
Nov 16, 2023 -

Volkswagen South Coast responded

We are honored to know your experience with our Sales Team was the best you've ever had while leasing. Thank you so much for being one of our valued guests, and we look forward to your next visit at Volkswagen South Coast.

October 03, 2023

We had a great experience and enjoyed every step of the buying process. Kevin and Adam were amazing!! More

by dcanfield55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Kevin
August 24, 2023

Everyone was fantastic! My salesman Hector, Max who went over all the details on the car, and my finance guy who worked miracles for me. OMGosh! I can’t thank them enough! M More

by Linda.W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector, Max, Finance
Aug 25, 2023 -

Volkswagen South Coast responded

We are grateful for you leaving us a five-star review and for recommending our services, Linda. It makes us proud to know that our fantastic Sales Team went over all the details of your new Volkswagen ID.4. Please let us know if you have any further questions and thank you again for choosing Volkswagen South Coast.

August 01, 2023

This is the fifth car I've purchased at VW South Coast and I can't imagine going anywhere else. They worked with me patiently while I waited for the car I wanted to come in, and the process was seamless a More

by akragl314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Blye
Aug 02, 2023 -

Volkswagen South Coast responded

Thank you for taking the time to leave this positive review, Akragl314. Seamless purchasing assiatnce is always valued by our Sales Team. It is so wonderful to know our team has helped you purchase 5 cars. We hope to see you here at Volkswagen South Coast again in the future.

July 26, 2023

No pressure, and they listen to what you want to see and how you want to proceed. Max our sales rep was knowledgeable and helpful. I especially liked the sending of the cat we selected to the detailing sho More

by rderagisch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Lindholm
Jul 27, 2023 -

Volkswagen South Coast responded

We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our knowledgeable Sales Department here at Volkswagen South Coast. You deserve nothing but the best with a helpful, and outstanding purchasing experience. Thank you for the positive review and congratulations on your new vehicle!

July 25, 2023

Brandon was outstanding! The entire experience was easy and enjoyable! Would definitely recommend VW South Coast More

by Garth.holbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Peter Maldonado
Jul 26, 2023 -

Volkswagen South Coast responded

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to know that our outstanding team ensured you had an easy and enjoyable time at Volkswagen South Coast. Should you need anything, please don't hesitate to reach out to us.

July 02, 2023

They were very accomodating with our requests and quick to respond. In summary, a good experience More

by david.salom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Lindholm
Jul 04, 2023 -

Volkswagen South Coast responded

Thank you for the great review, David.salom. We are happy to see that your experience at Volkswagen South Coast was efficient and accommodating.

June 28, 2023

They are thoughtful and effective. We are very satisfied with their service. Especially our sales person Max was awesome. More

by Bryanafj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max
Jun 28, 2023 -

Volkswagen South Coast responded

Thank you for your business and feedback! We are happy to learn that you had a great experience with our Sales Team at Volkswagen South Coast and it would be our pleasure to assist you again in the future.

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