Volkswagen South Coast

Best Experience Ever I visited South Coast Volkswagen yesterday, thinking I would just check out the new Tiguan's to see what they're all about. I have been interested in I visited South Coast Volkswagen yesterday, thinking I would just check out the new Tiguan's to see what they're all about. I have been interested in leasing a new car (for the first time ever), but I've been hesitant because of the cost and the fact that I am a recent college graduate. Geoff White met me in the parking lot and immediately began to show me around the 2017 Tiguan and answer all my questions. After a test drive, I was even more interested in this car and I thought I was just looking! Geoff was so understanding of my limitations and concerns with the costs of leasing and did everything he (and his manager) could do to make a deal that I was comfortable with, in the car that I wanted. At no point did I feel pressured or ignored, which is the stereotypical dealership experience everyone warns you about. Also, I brought in my old car as a trade-in and I feel that they were very fair with the trade-in offer. Badda-bing, bad-boom, I'm driving a 2017 Tiguan Wolfsburg and I couldn't be more excited about it! Geoff, you set the bar SO high for my first car buying experience at a dealership - I am so lucky. Also, thank you for the trail mix so I wouldn't get hangry. :) More

Exceptional service by Rick! Great car buying experience with Rick. He made the whole process very enjoyable. He's very knowlegable and friendly. Wouldn't go to anyone else!! Ask Great car buying experience with Rick. He made the whole process very enjoyable. He's very knowlegable and friendly. Wouldn't go to anyone else!! Ask for Rick! -Thank you Rick More

Never Have I Ever I came into the car dealership set and determined to look at the 2017 Tiguan. My mother and I strolled around the dealership comfortably without havin I came into the car dealership set and determined to look at the 2017 Tiguan. My mother and I strolled around the dealership comfortably without having hundreds of car salesman barging into your bubble the moment you set foot in the dealership. I got the chance to peacefully look at the Tiguan and fell in love. As we left the dealership Aaron Cespedes kindly approached us if we needed assistance. That time we went only to see the cars, he understood and gave us his business card in case we had any questions. About a month later, I was ready to buy a new car and contacted Aaron if he would be available to assist me. He quickly responded and started the process. Aaron made this whole experience stress free and had the best intentions. Something I liked that he mentioned was he likes the idea of knowing that he has helped someone for the better not for the worse. And that's definitely what he did. I can't thank him enough for his help along with other team members in making my second car buying experience 110% better than the first. Muchas, muchas gracias Aaron Cespedes and VW South Coast team! More

Welcome to our new car! I and my wife bought an used Jetta from VW South Coast today. The car is beautiful and the price is also very reasonable. The whole purchase process w I and my wife bought an used Jetta from VW South Coast today. The car is beautiful and the price is also very reasonable. The whole purchase process was smooth and pleasant. The gentleman, Geoff White, is very polite and patient and helps us a lot during the business. To be honest, we are usually very picky to our purchases and as students, we also argued a lot about the final price and have so many questions about here and there. Mr. White was very patient and always happy to answer all of our questions. We very appreciate that. The car center is also well built and very comfortable, especially for such a hot day with more than 100 F degree. Again, a happy deal and thanks to Mr. White and all other team members. More

disciplinedly enthusiasticand gentle They really know how to make everything businesslike. I tried a car and then I got everything I wanted. People who work their are experienced and they They really know how to make everything businesslike. I tried a car and then I got everything I wanted. People who work their are experienced and they know the cutomers want. The extra service they produce is far more than value, it makes even the purchase becomes enjoyable. Thank you for the manager and Aaron Cespedes, the dealer give me a worth-five-star buying experience. More

Great sales experience Love this dealership! We just got the car we wanted at the price we were looking for. Our salesperson Geoff was friendly, honest, and so very helpfu Love this dealership! We just got the car we wanted at the price we were looking for. Our salesperson Geoff was friendly, honest, and so very helpful. He took the time to research all of our options and worked out a deal that was just right for us. He made the buying experience a pleasure. I highly recommend Geoff and Volkswagen South Coast to everyone! More

Best VW Dealership I've ever visited As an architect and VW loyalist, I'm very observant of my attention to detail in design. From the moment, I drove onto VW South Coast's lot, I was im As an architect and VW loyalist, I'm very observant of my attention to detail in design. From the moment, I drove onto VW South Coast's lot, I was impressed by the newer and modern facilities that distinguishes it from your "cookie-cutter" VW dealership in Southern California. Beyond aesthetics, the customer service experience at VW South Coast exceeded my expectations. They were very upfront and kept their word on their online quote. They even were able to obtain my preferred color choice with no upcharge. Thank you Aaron Cespedes, Olias and Shawn at VW South Coast for providing five star customer service and a stress-free buying experience. Based on my observations and comparison of this dealership to other VW dealerships I've visited - I would highly recommend VW South Coast above all others. More

New Car Purchase at VW Southcoast, Santa Ana, CA In the past, VWSouthcoast has, always provided me with outstanding automotive service which has been overseen by Rigo Miranda, Service Consultant. An In the past, VWSouthcoast has, always provided me with outstanding automotive service which has been overseen by Rigo Miranda, Service Consultant. And, yesterday, I received the same standard of outstanding service when buying a new car through their sales department. Gisela Flores was our sales person. She is very personable; very knowledgeable; and very honest. She listened carefully to our description of the features we were looking for on a new car and responded in outstanding fashion. The sales process went very smoothly thanks to Gisela. Gisela was ably supported ty her sales manager, Gilbert Villagrana, and by Armond Hayrapetian, the dealership's business manager. More

Great Service! Before going to VW South Coast I went to 2 different dealers and thank god I bought my Jetta here. My salesperson was Gisela Flores and she was amazi Before going to VW South Coast I went to 2 different dealers and thank god I bought my Jetta here. My salesperson was Gisela Flores and she was amazing she helped me find a nice Jetta within my budget, she was patient and did not pressure me at all because I couldn't decide between two of them. She made my car buying experience so enjoyable, she is just awesome. I totally recommend VW South Coast and definitely ask for Gisela you won't regret it. More

Loooong time customer of this location; love the changes! The dealer itself has undergone extensive changes since they moved Audi out. It's very open, inviting, customer focused and friendly. All the staff a The dealer itself has undergone extensive changes since they moved Audi out. It's very open, inviting, customer focused and friendly. All the staff are helpful. I just bought my second new car from there today. My salesman, Geoff, was low pressure and helpful. I'd buy another car from him, and recommend him to anyone. I've also had my cars serviced here for decades. They've made great improvements to make Service flexible: early drop-off and after hours pick up. They're very timely and prompt about updating you on the repair status too. Overall, what was a good dealership is now A+++. More