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Volkswagen South Coast

Santa Ana, CA

4.9
418 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 418 reviews

April 29, 2020

We were very pleased what's the service both my wife and I the salesman Jaime Perez was a professional all the way through and through More

by Jkatz5
Recommend Dealer
Yes
Employees Worked With
Jamie perez
Apr 30, 2020 -

Volkswagen South Coast responded

Thank you for the great review. We will be sure to thank Jaime for providing you and your wife with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 27, 2020

Jamie Perez was super friendly & professional! A+ service! He helped me over the phone prior to coming in & got me into my new 2020 Tiguan on Sat. He made this a great experience! Daniel in finance w More

by Traci
Recommend Dealer
Yes
Employees Worked With
Jamie Perez sales & Daniel in finance
Apr 28, 2020 -

Volkswagen South Coast responded

Traci, Thank you for taking the time to share your great experience working with Jamie. We are so glad to know that they have provided you with such a great level of care. If there is anything else we can do to assist, please let us know. Our team is here to help! We really appreciate your recommendation.

April 14, 2020

Jamie in sales was very patient,friendly and Jamie in sales was very patient, friendly and knowledgeable. He helped guide us through the purchase we wanted and left us very satisfied we got a go More

by kiltedpilot
Recommend Dealer
Yes
Employees Worked With
Jamie Perez and Christian Agraso
Apr 15, 2020 -

Volkswagen South Coast responded

Thank you for the great review, Ross. We will be sure to thank Jamie for providing you with patient and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 11, 2020

Hello, I drove into service on a rainy day needing wipers big shocker! The tire light was on much to my chagrin there was a nail in my tire. Jesse Caron was quick to get my entire replaced, please note the t More

by Lucy Van Pelt
Recommend Dealer
Yes
Employees Worked With
Jesse Caron, Chris Hirt, Betty Draper, Chris Contreras, Marilyn Valdes
December 02, 2019

Surprisingly smooth and easy experience is what I can say about Volkswagen South Coast. We came in with the lowest quote out of five dealerships and I’m somewhat pessimistic about the offer but Jamie Perez “ More

by Happy buyer
Recommend Dealer
Yes
Employees Worked With
Jamie Perez, Olias
Dec 03, 2019 -

Volkswagen South Coast responded

Thank you for the positive feedback! We are delighted to know that you had a smooth and easy experience with us and with the help of Jamie who was straight forward and sincere. It is also great to know that Olias was helpful with the finances and we hope to see you again soon!

August 23, 2019

Terrible Customer Service from the Dealership and VW Credit I've been leasing cars from this location since my childhood Jetta. DO NOT LEASE FROM TODAY'S VW! Compared to the service we got back then, this place More

by Unhappy VW Driver
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Nayeri
Aug 25, 2019 -

Volkswagen South Coast responded

Hello, Our goal is to offer exceptional customer service to all our guests. I apologize that you have not been given an level of customer service that would meet your expectations. Please reach out to me at dpielemeier@penskeautomotive.com so that we may discuss your important feedback. I hope to hear from you soon. Best regards, Doug Pielemeier General Manager Volkswagen South Coast

June 25, 2019

Great service, as always! I highly recommend VW South Coast. I've had extremely positive experiences with purchasing two brand new vehicles from Olias Lynch ( great customer se More

by cally45455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olias Lynch, Steve Nickerson, both great people
Jun 25, 2019 -

Volkswagen South Coast responded

Hi there, thank you so much for sharing your experience with us! We can't wait to share your compliments with Olias, Steve, and our team. It was truly a pleasure working with you! We appreciate your business and hope to see you again!

November 15, 2018

Very happy customers My husband and I had been looking for a second hand car for a few weeks and after visiting many car dealerships, I have to say that VW had the best cu More

by Mrs Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Shawn and Ricky
Nov 20, 2018 -

Volkswagen South Coast responded

Hello there, thank you so much for taking the time to share your great review! We are so pleased to hear Shawn, Daniel, and Ricky provided you with exceptional service! Congratulations on your new car! We hope to see you in the future.

March 06, 2018

Happy customer!! Great service! We came to southcoat vw because they have a nice selection of certified pre-owned vehicles. Our salesmen Juan trujillo was very knowledgeable and answ More

by Karalay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Trujillo
May 24, 2017

Would not honor diesel scandal service credit Called and spoke to Alex regarding service to be paid for using $500 credit from Diesel Scandal. There are no stipulations regarding make or model of More

by Sunshine
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex
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